Advantage Manufacturing, Santa Ana CA

Pool Master has been doing business with these guys for 34 years!
Top of the line company
The only place in California to get pool equipment!

Eben and his crew are awesome! They diagnosed my pool pump for me and came up with an affordable option. Eben could have upsold me but didn’t. I will use them again and refer my friends and neighbors for their great customer service.

The people there are really helpful and they are kind and good bussiness people that really take care of thier customers

I don't leave reviews often, and always say I should. Well I need to start and start here. Yesterday, I call and Phil answered and was awesome and said bring my broken pool motor and they would have a look at refurbishing or replacing. He was awesome on the call. So today I go in the receptionist was awesome and we talked about replacing and then a gentlemen looking like Jase of Duck Dynasty, didn't say much but let me take a look. 5 minutes later he comes back out and it was this part here. The Condenser, I asked so just replace this part. He replied, "no I already replaced it and your motor still has some years left. Over the top good old day's customer service! I believe his name was Noah, not sure. But this place took me back to the 70's and 80's with the service. Nice to see this day in age of rudeness, there are some good old boys and gals out there! Thanks Advantage!

Nice rebuilds. Didn't test mine and it leaked after I put it in. They fixed it but didn't apologize or compensate me for the 3 hour inconvenience

Bought a spa pump from Advantage Manufacturing in February of 2022. In December pump started leaking where motor shaft went into pump. Water was spraying into motor and tripped breaker. Called Advantage twice and was told pump had 1 year warranty and that someone with warranty would get in contact and send a return ups tag. I was never contacted after two calls and emails. It had been almost 2 months sense trying to get this pump problem resolved. Had to order another pump from a different company due to freezing weather and concern about spa pipes bursting. I would not recommend buying from this company. This pump didn't even last 12 months.

Soon after this review the owner did contact me and did send out a new water pump. I think it was just an oversite problem and they were sorry for not getting it out sooner. Now I have an extra pump but I am appreciative of their response.

I drove 45 minutes to get to their shop. Awesome customer service within 30 minutes I was on my way out the door with a new motor that needed badly and great price. I would definitely recommend them.

Best customer service around!
These guys have a great company because they enjoy helping you.

These guys are top notch, had an issue with a pool pump I bought from them so I gave them a call. No questions asked he remembered me and he said no problem I will send you out a new pump ASAP and that’s exactly what they did. If you’re looking for affordable pool equipment along with great customer service then this is the place for you hands down. I’m so used to having to put up a fight to get something returned That’s under warranty but here they are concerned about taking care of the customer and getting to the bottom of what caused the problem. A+ in my book thank you guys and I will be recommending everyone I know that has a pool to your company.

Hands down a great company. From the start of purchasing a portable vacuum system the folks who run this business impressed me. I am a residential pool owner in Phelan (the high desert) and every dust storm turns my pool into a mud puddle with tons of fine grain silt. We also live off a dirt road so ATV’s (Polaris type sand runners that go by at 90 mph) and cars too send up a ton of dust that makes its way into my pool as well when the wind is out of the wring direction. I found my Riptide useful to pickup larger debris but nearly worthless to pull out all the small silt from my pool and needed a better solution. Advantages vacuum (portable filtration system) was just the ticket to correct my dust issues in my pool. Usually my pool, hot tub, walk-in entry and everything in between get a coating of silt after EVERY wind event in late fall and early spring (usually weekly for several months) where dust storms deposit quarter-mile or even eighth-mile visibility insane volumes of dust into our area all day long from dry lake beds 15-20 miles away when the wind kicks up past 30-40 mph. Pretty sure all of Victorville and Apple Valley have this same issue downwind of these environments as well.

My wife laughed at me when I told her we needed a professional grade vacuum to maintain our pool until she saw the results. I have a 20’ x 40’ foot pebble-tech pool (35,000 gal worth) with plenty of steps and a beach entry. The beach entry was not cleanable with the riptide because it would not maintain suction but the filtration vacuum system from Advantage works to go right up to the water line with my pool pole and vacuum head attached… in fact it works great! It takes me about an hour to vacuum out all the silt when it gets really bad but I’m pretty meticulous about it. I vacuum weekly for maintenance of our pool, (and it justifies the cost I invested into my Advantages portable pool filtration system). The cart and parts are well made for a pool professional and they have a slick cart mount for a vehicle hitch if you need to travel with it. I don’t have that but it looks well made and I’ll get one if I start my own Pool business to clean pools. While I use the equipment for personal use only right now I plan to one day join the pool route business myself. I now have the right equipment to do so when I’m ready to start my own business. The parts support is excellent when I mistakenly broke a part and the company rapidly sent me a new part rapidly.

I recommend Advantage to friends, family, and anyone else I know. They feel like a small business that wants to see me succeed and are very friendly to help me on my journey into becoming a pool man if I choose to do that down the line. They are very supportive to want to see me succeed as part of their customer base. I see so many fake reviews of businesses on yelp where people talk about a particular name and say “great customer support” but on this business, I do have to insist that they truly do have great customer support… the likes if which I have never seen before from numerous types of businesses I have worked with to include even the guys that built my pool. Josh is great. I met with him when I purchased my pool vacuum and he helped me load up the equipment into my truck. They build Professional grade equipment, they are sincere and provide not just good bur EXCEPTIONAL customer support (not even exaggerating on that), and they stand behind what they build if and when parts are needed. Super happy camper!:)

Improvements I would like to see: only thing I can complain about is they need a pool pole clip of some sort on the cart to hold a pool pole while I ravel the pool vacuum line into the pool with the vacuum head attached. I use the hand over hand technique to submerge the pool vacuum line and this tends to cause the rollers on the vacuum head to roll forward into the pool pulling the pool pole with it. I have learned to straddle my pool pole until I get all the line submerged and connected to the portable vacuum inlet line on intake side of their pump setup. Minor issue.

1/31/2023: This morning I went to this store bringing my 24 year-old Hayward pool pump to match the specification to buy a new one to replace. The old one just hums but doesn't run. When I entered the store, I met Mike, a sweet young man and showed him the pump and told him that I wanted to buy a new one that has similar specification. He immediately offered to test the pump first. After testing it, he said that the pump works and that its capacitor is the problem. He then fixed it by installing a new capacitor. The pump runs like new now. I wanted to pay for parts and labor but he said no, all free. I haven't seen any businessman so good hearted like this one. He saves me lots of money from buying a new pump. I'm forever very thankful that they're in our community. I'm glad I found them. Definitely will come back for my pool supplies.