AFC Urgent Care Chula Vista

The staff had great communication. The wait was comfortable and short. The location was easy to find. The doctor especially was so kind and informative.

Staff at the front desk were extremely rude at time of visit. I received a bill a year later for services I never received and when I called to ask the girl who answered greeted me with a sigh and immediately put me on hold and didn’t answer any of my questions then told me to call my insurance. I’m not one to post negative reviews but I’ve been so incredibly frustrated with my experiences here.

From check-in to check-out everyone was great. The nurse practitioner Beverly was extremely thorough and patient. Thank you.

As a well traveled military fam who is always on the go, this was the best pit stop urgent care visit we’ve ever had.

They are prompt, clean, professional, flexible, and accommodating.

Diana or maybe her name was Adriana was boss level handling the flow of it all… seamlessly done.

Horrible customer service they claim that they close at 8: 00 p.m, We arrived at 7: 05 p.m. And my daughter what's in lots of pain due to a toothache. They said that they are no longer accepting patients. I I do not recommend this place for any of their services!

I cut my chin and Dr. Christine Gao and Assistant Vivian asked me to go to ER immediately for deep level sutures and x-rays. Such A+ PROFESSIONAL SERVICE BY THIS AMAZING TEAM OF HEALTHCARE PROFESSIONALS!
THANK YOU AND GOD BLESS YOU ALL I AM SO GRATEFUL FOR!

Staffs are very kind and helpful, knowledgeable and gave me right action for my health problem. Thank you so much, I greatly appreciate it!

I typically don’t write reviews however this needs to be known. As of this week this office will be closed by 4pm. I took my son to this location today to be seen around 4: 20 pm. I walked in expecting to be seen only to arrive at the desk of two very unprofessional ladies working there. I asked them if I could check in. After what seemed to be 20 seconds one lady responded without looking up that they would not be seeing any patients after 4 pm starting this week due to doctors not picking up the shifts. I understood that. What I didn’t understand is why the company hours had not been changed on the website. Also, the lack of compassion these two showed was disheartening. They are still in the medical field compassion is usually displayed at the front desk. At least that’s what I was taught in training.

The Service I received at AFC was remarkable, from the front desk, nurse, and doctor. There was only a short wait time on a Saturday morning. Excellent! I am 59 years old and have never had such a great timely experience.
I am a native of San Diego from Bonita, Chula Vista and National City
I never expected anything but lengthy wait times when it came to urgent medical help.
I lived in San Marcos and moved back home the day prior to the city after my husband's death this February. Needing a Urgent service with a severe bladder infection usually would land me in a ER with hours of wait time in bad pain.
What a wonderful welcome home to this area.
Again thank you all.
MRs Carol Dawn Maynard

We will not be attending this office again. This time, we got a male doctor, and he was extremely unprofessional and rude. He kept cutting us off when we spoke. Never provided us with any advice or tips on what we should do. Along with that, we got prescribed drugs we had no idea what they were or what they did. He never told us. We ended up at the pharmacy, and even they were dumbfounded the doctor told us absolutely nothing. His careless attitude should be reported

Registration staff was quick and professional with the check in process. Dr. Dabrowski is the best! No nonsense, in and out, yet thorough!

The staff were all friendly and they helped make my experience quick, easy, and efficient. I just want to thank them for all that they do.

I found the staff and Dr Soji to be kind, caring professional, knowledgeable and personable.
Thank you!

The wait time on Friday was an hour, it the overall experience was great! The Dr, was amazing, friendly and quick not rushed but got the job done.

3 hour wait, terrible service. Didn't even send prescription in to pharmacy, when we called they said the “doctor” wasn't there and since she didn't see me She couldn't send any medication!
Waste of time, didn't help with my cough or infection and had to run to tijuana to get amoxicillin. And still they billed my insurance $1200 dollars! Thieves! No wonder you take insurance ….

The facility was nice, clean and bright. The staff and Doctor was friendly and professional. Great experience.

All the staff, starting with the ladies who welcome every client and acknowledge them, are awesome, and the doctor who I provided me with the service was great too. She was very attentive to the symptoms I was describing and warmth. This is my first visit, and overall, it was a good experience. As a patient feeling physically bad, you just want to check in and get checked and be out back to rest or solution for pain. This was this kind of visit, I know what it comes to times, mostly depending on how much clients are at the moment, the situation, and there's no control over that.like I said, the 2 receptionists at the front were welcoming and attentive to everyone who walked in immediately to tell them how they could help. I certainly will make this my 1st choice on urgent care.

Worst urgent Care ever! You could risk your life if you have an emergency! Try to avoid it.
They don't respect their opening hours, and they treat their emergency visitor very unprofessionally. Avoid it to save your life