AFC Urgent Care Riverside

Great service! Staff are very friendly and the doctors are amazing! I highly recommend AFC Urgent Care!

Very friendly staff. Very efficient. Was in and out in the appropriate time. The place is very clean.

Review Updated.
Initially I thought they were good.

Update- I went in for testing. Im from out of town. The orders I brought in stated they needed to be sent to my Dr. I asked them would they send them to my Dr when I came in. They said yes. They gave me a very hard time about getting my own results and sending them to my Dr. I had to go up there 2 additional times, called 10 times, and email a Dr there 4 times. My results were time sensitive and it had been 8 days. Then they had me come in again and fill out a release form (when the orders I brought in myself said to fax to my Dr). I spoke with the Dr there and then she still wanted me to send a email saying to send the information to my own Dr. It was beyond frustrating. The receptionist had my results in her hand. I watched her print them out, she then refused to give them to me until they were reviewed. The results were for my personal Dr to review, it was unnecessary for them to review because they were not treating me, my Dr was. Id never go back again.

Went here on 2/25/23 about 2: 30 and not much of a wait time. The crew at this time was great & my issue was taken care of. Felt good about the experience.

The doctor always cares every time I’ve went in, I had a kidney infection that I had no awareness about. She made sure I was prescribed the right antibiotics and it was something my primary care doctor didn’t catch. Grateful to this urgent care! They are fast on the day I went right when they opened.

Everyone was nice but I went in for a work injury and they refuse to answer my calls or forward any of my info on my injuries to my company

Great clinic for both students and patients. Highly skilled and able to do skilled procedures and treat variety of conditions
Highly recommend!

It was a great place 2 go to, but unfortunately it got worst. The place is clean, the staff seems great but the third time I went my meds never arrived to my pharmacy. The fourth time My wife was checked in but seen and hour and 10 mnts later with additional trainers without her consent or their introduction. My wife was in pain that at that point, she just wanted to be seen and get out. I hope that in reading this you understand that we want change so we can still come to see you.we want to give you our business but not in this manner. This doctor seems great. She knows her stuff but if you don't pay attention to your process and attention to your community it won't pay attention to you and we dont want to loose you. This is a positive criticism msg and hopefully you know as a doctor and patient where were Coming from.

Needed sports physical for my son.
1 person in waiting room and was told $115. Agreed because he needed it quick.
After waiting 2 hours he was finally called in so six lines could be filled out on a page and signed. About three minutes in the room.
Okay, got what we needed.
After paying $115 I am continuously receiving a bill in the mail threatening legal action if I do not pay $242 more.
Ridiculous, 115 for a sports screening that is $10 at the school and free through my insurance then billed more.
On top of that billing service says phone lines are down and office just doesn’t answer.
Guess I will go wait in the office again.
Needless to say, I will not be back for any future needs.

Understaffed and Unprofessional. Wait times are usually hours for the doctor to see you for less than 5 minutes. Be prepared to take a Covid test or be denied anti-biotics. Wish there was something below one star to leave a more accurate rating

Jennys husban. 10. Very nice, and I like the fact you have student doctors. It's like getting a second opinion for free! The doctor and student answered all my questions. I had a ruptured ear drum. They prescribed meds and sent them right over to my pharmacy, immediately. And they made sure i got refurd to a specialist the next day. I did not like the online check in, when in fact I was standing right there at the check desk. For a boomer the app was quite a hassle/hard to use. The receptionists had to help me, and she did. It will be my place to go. About wait times other's stated, well an hour or two at a busy times is the norm nowadays. I waited about 20min. At 2pm. On a Friday afternoon with 4 others ahead of me. Not bad. Take care God bless.

They are great doctors. They hear you very clearly and about your health and your needs and give you the best medication that will help you best on your condition.very professional and kind staff and doctors. I would highly recommend them and their facility. The timing took a bit, but it was worth it.

Go on a day that Doctor Johnson isn't in if you want your medication sent to the pharmacy, or if you want real treatment and not a gaslighting explaination of you don't know your own body.

Terrible experience. Was seen for 5 minutes after telling doctor I don’t have covid she still took a test and it came back negative. So surprising! They don’t do nothing for you here. I am better off diagnosing myself and taking my own meds at home. Sent me home with ear drops that no local pharmacy had, finally found one of town and they won’t send a new Rx because the insurance only covers for that pharmacy? Never heard of that in my life. Lazy, lies, and I won’t come here anymore. Staff just sits there gossiping anyways on their phones.

This place has gone from good to bad. They are very inconsiderate, inefficient and unprofessional. Made online appointment at 9am, received text to show up at 1150. So we show up 15 min early to waiting room with 3 people in it to be told they don't take online appointments. They also said that they were just about to call me to let me know if the issue of booking online. Just about to call me hours later! I could have gone somewhere else! Then to make matters worse they said I can be seen closer to 3pm. Get it together! The worse part about it, this is a revisit from a few days ago where I was misdiagnosed.

The front desk people were very helpful! THE DOCTOR was amazing diagnosed my issue quickly I got the right medication and I was out of there quickly! This is definitely the place to go if you're not feeling well!

By far the most horrible urgent care, I ever went to. The staff members are nice but everything is all over the place. I went to them to get some care for a car accident and they prescribed me medication, however the pharmacy never got it. I called them and they didn't pick up and completely ignored my question even after they picked up. I went in person and asked and once again they told me they sent the information but the pharmacy never got it. They are actually a garbage urgent care. Will never ever go here again.