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AHA Product Distribution Center - Will Call & Customer Pick-up Only

Address 3525 Arden Rd #100, Hayward, CA
Phone (510) 342-7800
Hours
Monday9:00am-1:00pm
Tuesday9:00am-1:00pm
Wednesday9:00am-1:00pm
Thursday9:00am-1:00pm
Friday9:00am-1:00pm
Saturday10:00am-12:00pm
Website www.airportappliance.com
Categories Warehouse
Rating 4.5 16 reviews
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AHA Product Distribution Center - Will Call & Customer Pick-up Only reviews

16
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JoAnn
December 08, 2022 3:43 pm

Our dishwasher stopped working and needed to be replaced. We went on line to Airport Appliance and found one we liked. Unfortunately it did not fit the opening in our cabinets as we had a european sized dishwasher. So our sales person took it upon himself to find a dishwasher that met our needs and it was just installed today. Airport Appliance is easy to work with and we were not charged anything extra for the two trips to our home to install a dishwasher. The installers were professional and took great care with the installation. Very Happy Customer.

Rod
November 17, 2022 10:47 am

I really had a great experience from beginning to end when I ordered a Cafe fridge. In the world of bigger and wide selection of different products, I got lost and wonder around looking for help. With Airport Home Appliances the shopping felt more personal. After purchase the communication was great, they give you an expected time window but a real time update. Delivery, setup and removal of previous fridge went smooth.

R C Vertmuller
November 13, 2022 5:58 pm

All fast and communication has been ok. Will be testing if dishwasher works and keeps working in the next days

user
November 04, 2022 6:33 pm

There was a cardboard box left under the refrigerator, the unit was not balanced, the water line was not installed, the 6’ stainless steel tubing was not provided, and the unit was left in the middle of the kitchen. Horrible experience.

Marilyn
November 03, 2022 12:21 pm

I ordered my dishwasher over the phone and got exactly what I wanted. Delivery was very quick and efficient!

Patricia
October 29, 2022 10:04 am

Amber Perez provided professional and excellent customer service to me and guided me through the process of ordering my new washer and dryer. I also appreciated the next day delivery and the delivery personnel were professional and excellent as well!

user
October 28, 2022 2:15 am

We had a really great experience with Airport Appliance. The delivery person was early but waited until we got to the house (we hadn't moved yet) and installed everything perfectly. Everything went smoothly!

Luna
October 23, 2022 5:31 am

My experience was pretty terrible after a good run in the past with good pricing and customer service.to be honest this was not only backordered for a year and a 1/2 but there was high turnover of sales reps running the account and not much communication.there were a lot of issues with updating my contact information and info is going to incorrect phone numbers outdated names and not arriving to me on time.

When it did arrive today after a lot of back-and-forth about the delivery about the delivery information, it arrived with a Dent in the front of it. I was told that I would be getting a 15% off discount from the installer and from the person I spoke to on the phone at airport appliance but the manager Amber was not into approve it so I am still awaiting a call and confirmation that 15% of the price of the original purchase price will be credited back to my account.this was for a Bosch dishwasher that I paid 1600$ for spring of last year and I can't believe how hard it's been to get answers of the statuts. I will say amber was helpful and included free installation for the trouble.

Nancy
October 19, 2022 6:02 am

When my refrigerator/freezer broke down, I knew I had to get a new one right away. Airport Home Appliance not only came through with the appliance at a good price, it was delivered the next day!

Dora
October 13, 2022 7:53 pm

By far the best customer service I’ve encountered when purchasing an appliance. Salesperson Ramin Hashemi and Airport staff went above & beyond to make sure my Cafe stove was installed correctly and in a timely manner. Bravo!

Albert
September 30, 2022 3:47 pm

I had waited for 5 months for my order from Best Buy - after multiple rescheduling, I cancelled my Best Buy order and I found Airport Appliances. Called to get details and found out what I needed to know. Hard to find item was in stock! Easy ordering online. Fast turn around. Clean installation. Got exactly what I wanted in just a few days. Super happy with my new double oven.

Steve
September 14, 2022 5:40 am

Ordering online was easy and the rep called to say the washing machine model was not in stock but suggested a similar model that actually had better features! Communication for installation was great and the team had the new washer in and the old washer out in 15 min.

Richard
September 11, 2022 12:37 am

The delivery guys were great. Had a dent in the first refrigerator they brought, they gladly returned it to the warehouse and re-delivered a perfect one within 48 hours. They cheerfully dealt with narrow doorways and a tricky path to our front door. Highly recommend! I'm a customer for life!

GK Roberts
September 10, 2022 8:42 pm

Found AHA from a web search. Needed to replace a Washing machine. Had done plenty of research and decided on LG. They had stock and prompt delivery available. I ordered the washer on the phone with one of the sales people who was professional and prompt with answers. The washer was delivered in only a couple of days and installed without any issues. I highly recommend this establishment for durable goods purchases.

Mustafa
August 29, 2022 3:17 am

Great customer service and pricing. Sale rep (Amber) was very helpful, easy to work with to schedule and get updates on delivery. I would highly recommend calling AHA before ordering appliances to check on specials and for price match to any of the big box stores out there.

Keith
August 25, 2022 9:41 pm

Ordered new refrigerator on Friday and got it delivered on Monday. Delivery crew were outstanding. It was challenging for them but they managed to get it installed without any dings or scratches. We live on the side of a hill with kitchen upstairs so appliance delivery is always difficult.

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