Allbirds, Palo Alto CA

Have been a fan of Allbirds since a few years and we recently visited Allbirds in Palo Alto to try a shoe we saw online. Our visit to the store was awesome, and Aamir, the guy helping us out, was super knowledgeable and at a different level than all the sales associate we saw ever. He really knew his stuff about all the different shoes and the materials they use and what they are best for. We said we would be visiting europe. He has an extensive knowledge of Europe and different countries in europe and how the terrain might be like sidewalks, cobblestones etc, Asked us what activities like hiking or running or walking we might be planning for and suggested different kind of shoes for different countries based on the activity and terrain. We ended up selecting dasher 2 which covers most of the stuff we were planning to do.

Aamir made the whole shoe-picking process easy and fun, making sure we got exactly what we wanted. His excitement about the shoes and his top-notch customer service made our shopping trip great.

This Allbirds store in Palo Alto, along with Aamir's help, made it a fantastic experience, showing how much they care about quality and making customers happy.

Thank you, Aamir!

After having several strangers stop and ask me about my allbirds, I thought a review might be helpful. My husband loves them, me not so much.
My husband has cold, dry, but smelly feet and wears new balance, adidas, Skechers. He loved his first pair, got a second one and will continue to purchase allbirds. He thinks they are comfortable, keep his feet warm, and likes the way they look.
The dark grey wool mizzles in the pic are 1 yr and 2 yrs old. The white ones are 1 yr old. The soles are pretty durable. The color does fade noticeably from the dark grey, they become pale in areas as they get worn.
I have very sweaty but non smelly feet (odd combination I know), and favor Asics Cumulus/Nimbus, Nike, salomon. I find allbirds not anywhere near as comfortable as my Asics, but more comfortable than dress shoes. So if you are tired of wearing sneakers everywhere and don't want to wear dress shoes, these are somewhat aesthetically pleasing if you like the sweater academic look. I think they lack arch support, much like converse.
The biggest issue I have that no one seems to mention is the smell and lack of absorbency. When I have been wearing these for more than half an hour, they become very wet inside, and I start smelling eau de sheep. Our smartwool socks never smell, but we have some wool products that still smell like the animal it came from, including these allbirds.
We see reviews for how great these are for sockless wear, but we both wear ours with socks, so we couldn't say how they would be barefoot.
Recommend going to the Palo Alto store to see them, try them on, then order online. If you do, go early! We went on a Sunday around 11 am, and it took over an hour for us to get a couple of pairs due to wait time, and having to flag down/grab staff to get our sizes.
Online order delivery process is seamless and packaging is sturdy.

Can’t believe how many stores there are now. I remember when it was just Jackson Square in San Francisco.

As always, it’s awesome shopping in Allbirds stores and this one is no different!

Most horrible employee attitude. The brand is good but the employee and manager here are pathetic. They don’t know how to treat the customer.

I have been to this store several times. In my last visit, when I just held a shoe from the rack one of their employee came and spoke rudely. And after I responded to her, their manager came and speaking as if he is some don.
They literally have no respect for the customer. Spoiling the brand name.

Extraordinarily helpful and friendly staff.
So far I've really enjoyed my purchase.