ALUM ROCK HAIR & NAILS, San Jose CA

Great place to get your manicures and pedicures. The ladies who work there are so kind and nice.

This place is the best I've been to so far. They're always making feel as if I was a regular. I'm mean I guess I'm a regular now, but you get the point.

Did my nails wrong and when i asked for a refund and for them to take the nails off they tried guilt tripping me they insisted i only got a 10$ refund for the small chunky nails and the girl who did mine wasn’t listening to what i want.

Donna and her team are absolute rockstars. They do excellent work on nails and are the nicest salon staff you’ll ever meet. I am glad to go there for some self care and getting all my cuticles taken care of, sometimes for a haircut as well.

All at an nice price too.

The owner Donna is so sweet and attentive. I always come here for pedicures with Yen or Donna. I recommend calling and making appointments

Service is always friendly. Techs are all tops in their profession. Prices are competitive. I go about every 4 weeks for mani/ pedi and haircut every couple of months without fail.

Another update: I was asked to pay $40 for the product used on my hair.and receive the rest in a credit to the salon. I accepted this while trying to be nice during these hard times. I received a text from Donna asking me to remove my yelp review after all of this. I have been the most understanding during this horrible experience and willing to give this place a second chance. But now I'm not. We've been back in forth, I've called them over 5 times to fix this and still left with no solution and no call/text back. I won't ever come back here.

Update: was offered 5 days to fix it or free. I do not want the people ever to touch my hair again after this experience. I expected to receive a full refund but Donna said she needed to confirm with another person before. I hope they look at my hair and realize not only was my time wasted but this does not deserve even a penny for the awful work done to my hair.

Very upset with my hair. The employees are nice but they do not listen to what you want and the outcome of this experience was damaging to my hair but also my pocket. $200 for this I asked for my hair to be blended and toned not anymore bleach and when I thought the lady couldn't understand me I reconfirmed with the other one that she heard me correctly. I had bleach sitting on my hair for over an hour and they told me another hour. I said no I don't want to have my hair lightened just toned, they took it off and toned the hair. I liked the ashy color in the salon but I saw all of these harsh lines it doesn't look good at any way I part my hair and my bangs have this odd harsh line in it. I'm just so frustrated that I spend 5+ hours and over 200 for them to tell me my hair looks good. I said it's OK and I don't like it at first but they kept saying it looks good. The hair cut the guy was very nice, they have great customer service but I asked for NO LAYERS 3x I told him and he kept saying you need layers for volume and convincing me to get LAYERS. I'm going to have to book another appointment and pay the same to fix this. I feel bad because the employees are nice but honestly look at my hair do you think this is a job well done?

Older lady didn’t know about heat protectant and layered my hair oddly. My hair is now damaged and the design isn’t even.

I love the owner of this salon! She is such a happy person to be around and she does a wonderful job every time. She’s consistent and sweet.

Great and affordable pedicure by Donna! Very clean shop with a spotless bathroom, which is always important to me. I found my new go-to place for a pedicure!

I legit was in and out for a fade in about 10 minutes. I was VERY impressed with the timing and the results. Call ahead to get your spot.

Donna and staff are very friendly and they provide great service. I have been getting my pedicures done here for several years. Very nice place.