Anderson Physical Therapy

Not impressed with the receptionist at this business. When I was called to schedule my referral/evaluation I told the receptionist Casara (not sure on spelling) that I would have to bring my special needs child with me to the appointment and asked if that was going to be a problem. She proceeded to state that depends and asked if my child is "clinic appropriate". Lastly, I acknowledge I missed 2 appointments as a no call/no show. Not intentionally. Just life happens. When I scheduled this last visit I was told if I had a 3rd I wouldn't be able to come to their office. No problem. That's reasonable. I had something come up yesterday evening for today so I called at least 6 times an hr before closing to reschedule. No answer. I called this morning and left a voice message. When I called back to reschedule, I was told I couldn't be seen at their office anymore due to missing today's appointment. Casara stated I was a no call/no show a 3rd time and could no longer be seen at their office. How can I be a no call/no show when I called multiple times to reschedule? She's rude and unprofessional.

Needing the help.and getting help are both addressed in a relaxed professional manner with personal commitment on your goals.
My therapist is knowledgeable and loves her job.
That's worth the extra effort to see your therapist smile.

I have gone through 4 rounds of 8 sessions each, nothing! I started here this week, 2 sessions and 8 months of swelling gone! Excellent staff, clean environment, easy appointments, cant say enough

Everyone was very friendly and Hannah was very informative and made a game plan for my ankle.