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Apartment Owners Association of California

Address 6445 Sepulveda Blvd Suite #300, Van Nuys, CA, United States
Phone +1 800-827-4262
Hours
Monday8:30am-5:00pm
Tuesday8:30am-5:00pm
Wednesday8:30am-5:00pm
Thursday8:30am-5:00pm
Friday8:30am-5:00pm
Website www.aoausa.com
Categories Association or Organization, Apartment Building
Rating 5 21 review
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Apartment Owners Association of California reviews

21
Sort by: date highest rated lowest rated most helpful
Rana
September 07, 2023 1:03 pm

AOA provides a much needed service and has always been a great resource. I am grateful to AOA for the guidance and professionalism. Thank you!

Laveta
September 01, 2023 6:18 pm

Apartment Ownwer's Association has been an indispensable tool for my small income property business for the last 23 years, and has always offered the most amazingly professional experience at every interaction. Here's to the next 23 years!

-Dave, Angelino Heights

Amber was a pleasure to speak with today, knew what she was doing and how to do it with awe inspiring proficiency. Her skills should be considered for their management-class quality.and a big ol' raise, while you're at it.

Laurie
July 28, 2023 5:44 pm

Amazing! Paul makes it so much easier to get started and cuts right to the facts. Great help!

user
May 14, 2023 4:48 pm

AOA has the most updated and complete forms for all the rental documents. Additionally, AOA has the best services in terms of usefulness and efficiency.

user
April 19, 2023 1:27 pm

Every time I speak with the AOA they are always the most helpful and very informative. We have been with the AOA for well over a decade, in between all the information and their seminars everything is terrific.

Ellen
April 19, 2023 12:54 am

Great service! As a new member, I called a lot, and pleasantly surprised was able to talk to associate every time! I spoke Jeff, the president, Rochelle, manager, they are extremely nonweldable and helpful. My experience with AOA is above and beyond my expectation!

user
March 31, 2023 2:22 pm

Can I just say that Rochelle Hundal was exceptional! Probably one of the best customer service experiences I have had. She was so friendly and knowledgeable and walked me through everything. I called back to ask a few more questions, and although she was not available when I called back, I left a voicemail and she got right back to me. In this day and age it’s hard to come by good customer service like that, Rochelle is A 1!

property
March 21, 2023 7:10 pm

AOA is the best! AOA website is user friendly, all the forms that you need are just a click away. We just started with our membership and have been helped many times. Their patience and willingness to provide you with valuable information via chat or a phone call is truly appreciated.
Special shout out to Medrene Gee! She is amazing!

user
March 21, 2023 12:31 am

Beyond perfect
Rochelle couldn't have been better.took her time over one hour and didn't stop until i understood everything

Mike
February 27, 2023 4:40 pm

Always supportive and helpful. Rochelle is amazing, thanks for all your help and assistance

Berenice
February 27, 2023 9:34 am

Whenever I need legal advice regarding issues with my tenants, AOA has always given the correct recommendation. I've been a member for many years and find the forms and credit check services invaluable.

user
February 25, 2023 12:03 pm

Ms. Hundal at AOA was ready with the answers I needed. She did not even need to look them up. I'm pleased.
Mike at R. Thorp Co.

Lily
February 23, 2023 2:37 am

Rochelle Hundal was courteous, well informed, and helped me resolve my issue. Thank you, Rochelle and AOA!

user
February 21, 2023 11:31 pm

The person I talk to was very knowledgeable, very helpful, and treated me like a valued person.
I could not ask for a better experience.
Mark

Bill
February 18, 2023 11:12 pm

Just signed up! Rochelle explained so much needed questions! I am so looking forward to these great people associated with AOA! The adds for contractors alone are worth it! Articles/attorney services etc.and they actually help on the spot!

Susan
February 16, 2023 9:41 pm

I have been a member of the Apartment Owners Association for a very long time and I took over membership from my parents. If you're a housing provider, membership in this organization is a must. They provide the most current, and through explanation of new or amended, state and local legislation that we need to know. Today I called and spoke with Rochelle Hundal. She gave me sound advise and a list of providers in case I need additional help. They provide tenant screening and rental forms. If there's ever an issue I'm concerned about, I call them and they provide me with accurate advise to avoid problems. I wouldn't have been a member for this long if this wasn't a wonderful organization.

user
February 10, 2023 4:33 pm

Apartment Owner's Association California is the go-to place for landlords in CA, especially for those mom-and-pop types like us who just own a duplex and who rarely have enough resources to keep up with the ever changing and ultra complex Los Angeles government regulations. For a small annual membership fee, you get a lot of free services from them. Their current president Jeff Faller is such a nice person. I highly recommend this organization!

Glenn
February 05, 2023 10:57 am

AOA ‘s Rochelle Hundal has really been very cordial and helpful to me. She is an asset to your company and every time I speak with her I leave with a better understanding of whatever problem I had. She is always professional and kind while assisting me. She’s definitely is an asset to your company and I always like when I get her on the phone when I need assistance.

Patricia
December 29, 2022 3:08 am

Rochelle was FANTASTIC! She answered all our questions regarding vetting a prospective tenant. And more! I feel secure in
knowing that we now know certainly how to choose the best one. I highly recommend Rochelle and also AOA. Best money ever spent!

user
December 21, 2022 10:35 pm

I've been a member of AOA for decades and they have always provided first class support and education for my rental business. If you are a housing provider and you are not a member of AOA, then you are essentially playing Russian Roulette with your livelihood. Currently we live in a very dangerous and risky environment for housing providers and AOA's mission is to help housing providers navigate these dangerous times. Their fees are insignificant relative to the risk you would be taking otherwise, and are real bargain in return for the peace of mind you can get from learning and taking advantage of the knowledge provided by the AOA.

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