Arborelle Apartments, Citrus Heights CA

Without a doubt the worst apartment complex we ever lived in. I would give it zero stars if I could. Rude office staff, homeless people, stuff stolen out of my truck, state services/police in there on the regular. We literally watched a person get beat up in front of our window one night. On top of that when we moved out we spent countless hours cleaning our apartment top to bottom for them to take most of our deposit anyways. Only move in here if you have no other choice.

Office staff is horrible. Kids go around the playground and pool unattended. Trash everywhere. Homeless people go through garbage bins all times of the day.

My friend filled out contact card online a few months ago and the auto reply said “ someone will contact you within 24 hours” or something like that. She never received a call. An email, nothing. Is this a management thing?

My vehicle was broken into 3 times. The first two were smash and grabs. The third was an attempted vehicle theft. My steering column and key lock were destroyed.

I give them a 1 due to lack of communication. How I turn information in on time. I wait 1 1/2 weeks to go by and the due date to move in Im denied over income I do not receive on a regular payment? Homeless single mother. The staff did not leave no messages. A cell phone do not have a dial tone it not land line. I wasn't reach by email or even left a voice mail. I have never been treated like this from any apartments. I will be taking this legal because the method on application processing is not right. It hurts to tell your child we do not have a home. I been homeless but making it the best way I could for almost 2 months now.

Nice office staff, Horrible pest Control time schedules. I have sent a request for treatment for Roaches.was denied treatment or spray for a year.around recertification. Office sent notices for the tennants to relocate.due to the uncontrollable pest they denied having.sad to say the notice stated the whole, building has a pest issue.
Found Roaches. Bigger then my Thumb on its back in Kitchen, behind couch, on counter tops, on floors, and outside soon after Sun down.littarly every were. Office staff will also charge for Maintenance, blinds, anything they can get away with, to charge a tennant.

Over all this is my Perspective. Office Staff dose Make every Attempt to resolve issues most concerns are just beyond there controll Maintenance dose an Outstanding Job When Requested.

Summary: Hefty Charges For Maintenance Repair.

We have been living in this complex for 4+ years and the office staff and maintenance has always been quick to respond to all of our needs. Neighborhood is so nice and calm and we enjoy that there are so many families that live here. Thanks Arborelle Staff your the best!

I am hoping to get on the waiting list! I spoke with Whitney and she was very patient and kind and sweet. She took all my info for a leasing agent to call me. She also sent me the Virtual your. I am very impressed!

Me and my man are on the waitlist for these apartments i cant wait too live here and call it home, the manager is so nice im happy i talked too her her name is serria i think