Ashley Outlet, Colton CA

Got all my furniture from Ashley’s in montclair and the gentleman who helped us was the best part of it not even my furniture was the best part we felt like we knew him for a long time his name is Leonard Webster. He deserves a raise or manager position this man should have his own store.

I enjoyed the appointment based pick-up. It wasn't crowded and I was in and out within 7 minutes since my purchase was already at the dock waiting.

You go there it's like a Car Lot dealership waiting for you too make a sale, and all the Great 50% off specials in Store with tags and Names is one of the oldest Car Salesman manipulation. I am very disappointed in it wondered if they didn't have all the salespersons, could you you get a more nicer sectional then the one they had for 1,000. Now off too a place where your not a fish.oh and those Sofas that we're 50% off another salesman told us that they have to be picked up when you buy them so where are those 3 customers.

I love this place. They have thee BEST deals. Jackie is amazing. Don't get me wrong Tommy and Krista are good but Jackie is the hardest working employee. Anytime you see her she's walking around helping customers, help load items into the car and even pulling stock. I don't know how she does it. BIG SHOUT OUT!

Amazing customer service very kind employees, we went in for a lamp and left with half the store because of all the amazing prices, huge thank you to the loaders who helped get everything on the truck! Definitely recommend checking this place out for yourself.

Me and my wife had a very good experience buying a loveseat super fast and easy transaction will definitely be going back for more great buys! Thanks to the girl that was out on the floor.

I've gone to their warehouse and picked some stuff up and they have been so nice and so accommodating to my family and me

Had a good time shopping around, the guy that was on the floor was super helpful was able to score some dinning chair i was on the hunt for at a great price! Defiantly will be checking this place out again!

Went into buy a simple sofa with a recliner but Yacquie R gave us a bigger deal and we ended up coming with a whole living room set my boys were happy she was soo nice and straight to the point didnt have use waiting the boys had a good movie nite thanks to her thanks youu guys for everything

The service was amazing all around from the outlet staff to the loaders will definitely be shopping for all my furniture here from now on!

Never new Ashley’s had an outlet store, we went to home store they told us about the outlet store next door amazing prices great customer service friendly and a pretty good selection of items. They even help you load your purchase making it easy and comfortable. We will be back soon for the rest of our home

Thank you Julia!
I was there last week and purchased a new couch.
The application was smooth and simple.
Only issue was what was in stock, but Julia was super knowledgeable and made sure I got what I was looking for.
Delivery the next day was super helpful as well. THANKS!

Just had my life made easier because of my visit today at Ashley furniture. I recently went thru a stressful move and needed new furniture. My sales associate Rawya Salibi greeted us with a big smile and kindness. She was attentive but gave my family and I space to talk! That was refreshing and relaxing. When we were ready to buy it was quick and super easy. The manger Connie was also amazing and made me feel like a person and not just another sale. What a great experience and my family will be buying from Ashley for a long time to come.

My experience with Ashley and Mr. Ed Alhelo has been wonderful he connected my order with Hyam Zarka’s order that was placed for me the day before for an on time delivery to Big Bear Lake for all of my furniture needs. Very comfortable and welcoming environment and atmosphere.

Ashraf was really helpful and helped us get our new mattress and base. Great customer service.

I recently had the opportunity to visit Ashley Furniture and was quite pleased with their employee discount program. Being an employee of another company that has a partnership with Ashley Furniture, I was able to take advantage of their great deals. The discounts were impressive and made furniture shopping a much more affordable experience. However, I must say that my visit to their store left a bitter taste in my mouth due to the poor customer service I experienced, particularly in the loading area.

I had purchased a large item and it was my expectation that the loading process would be quick and efficient. Unfortunately, this was far from the case. The employee responsible for loading the items seemed more interested in talking and laughing with his colleagues rather than doing his job. It was incredibly frustrating to watch them waste time and neglect their responsibilities while I stood there, waiting for over 30 minutes.

I understand that employees need to enjoy their work environment and have some time for socializing, but it should never come at the expense of providing efficient and prompt service to customers. As a customer, it is disheartening to witness such lack of professionalism and dedication.

Overall, while Ashley Furniture may offer great deals for employees, the poor customer service I experienced, particularly in the loading area, overshadowed the positive aspects of my visit. It is my hope that Ashley Furniture management addresses these issues promptly and ensures that all employees are focused on fulfilling their job responsibilities efficiently, while providing exceptional customer service.

Ashraf was very helpful, we found exactly what we were looking for at a great price and quick delivery date

James was a big help in helping me choose furniture for my new apt. I would highly recommend!