Astound Broadband Powered by Wave, Auburn CA
| Address | 1015 Lincoln Way, Auburn, CA | ||||||||||
| Phone | (866) 928-3123 | ||||||||||
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| Website | www.astound.com/locations/auburn | ||||||||||
| Categories | Internet Service Provider, Business to Business Service, Cable Company, Electronic Parts Supplier, Satellite Communication Service | ||||||||||
| Rating | 2.3 8 reviews | ||||||||||
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Astound Broadband Powered by Wave reviews
8They actually have the nerve to try to charge me to get an answer as to why their network has been down for six hours. Thank God that AT&T fiber network is now available in are my area!
Tech appeared 1.5 hrs after window of 8-12. Told me he wasn’t given my phone number so he could advise me until just before he arrived. Install went smoothly and I am happy with performance of internet.
It's only been 6 days, so far, so good. Except, speeds are running about half of the gig service I signed up for.
Only place we get internet and that’s how they treat the customers. Can’t reach a person for anything
By far the worst customer service I’ve had and the bill keeps going up. I don’t understand. I asked the lady on the chat to cancel my service that I would look for a better rate somewhere else. She used the word “threatening “ WTH. I can’t believe they’re still in business after reading all these reviews.
Their service has always been pretty bad. Internet cuts out and is randomly slow. If I had any option besides them I'd be gone
Very happy to have wave after years of only having att dsl. The guys did a great job and the installation went well. Thank you John
The company it’s self is okay but the young lady that works in the front has HORRIBLE CUSTOMER SERVICE SKILLS! She so rude and has nasty attitude as if she doesn’t want to be here or it could just be me and what I look like but every single I’ve came in here and she’s helped me she’s had a very disgusting attitude towards me. Anytime there’s two workers in there i automatically go to them because she is so aggressive and rude towards me