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AT&T Store, Cerritos CA

Address 11440 South St, Cerritos, CA, United States
Phone +1 562-402-8700
Hours
Monday10:00am-5:00pm
Tuesday10:00am-8:00pm
Wednesday10:00am-8:00pm
Thursday10:00am-8:00pm
Friday10:00am-8:00pm
Saturday10:00am-8:00pm
Sunday10:00am-5:00pm
Website www.att.com/stores/california/cerritos/1367
Categories Cell Phone Store, Cell Phone Accessory Store, Telecommunications Service Provider
Rating 5 18 reviews
Nearest branches
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Similar companies nearby
Verizon — 4329 Candlewood St, Lakewood, CA, United States
Metro by T-Mobile — 20314 Norwalk Blvd, Lakewood, CA, United States
Verizon — 12603 Towne Center Dr, Cerritos, CA

AT&T Store reviews

18
Sort by: date highest rated lowest rated most helpful
Henry
June 15, 2022 3:34 pm

Maria Delgado was super helpful she made sure my transcation was effortless. Very satisfied with her customer service. I will highly recommend her to my family and friends.
THANK YOU MARIA!

Eunice
June 02, 2022 7:23 pm

All the associates working 430pm onwards on 4/3 were amazing. I've heard all of their interactions with the different customers that came before us and they handled each situation with care and professionalism. When our turn came, Maria, the associate who assisted us handled our concern diligently and thoroughly. She was calm and friendly and explained the situation and next steps well. This was a great experience for us and it was also amazing to see the other customers who we saw from the store inside the Cerritos mall (who like us were redirected to this branch after the lady there only spent about 5 mins with each of us) get the help they were looking for and leave this branch smiling (Raphael - the manager - was the one who assisted them). Raphael would also check in on his associates and see how they and the situation they're handling are doing.they have a great team and system going on in this specific! They're great! Thank you Maria and Raphael.

Jacqueline
June 02, 2022 5:47 pm

Came in very upset but received wonderful help from Maria. Quickly solved my problem and was also assisted by the manager mitchell. Both ladies were extremely helpful. And thank you for wiping the tables between customers. Hate that many places no longer care about Covid cleaning, glad to see it here

Erica
June 01, 2022 4:35 am

OMG I love love love Maria. I walked in optimistic yet nervous of overpriced items that I wanted. I had an old iPhone 10sx Max and an 3 series Apple Watch. Totally outdated lol. I left not only with a new iphone13pro Max, 7 series Apple Watch, AND I paid not even half of what I was expecting. Her customer service was so pleasant and patient and she made sure I left an extremely HAPPY customer! Thank you Maria

Joshua
May 29, 2022 4:46 pm

Employee Claudia helped me out with my broken phone claim and helped me get a new phone. She was very professional and personable. She made my visit to her store great!

Angelique
May 29, 2022 11:56 am

My dad and I upgraded our phone plan, traded in for a new phone and an Apple Watch with the amazing help from Claudia. She treated us with exceptional customer service, going above and beyond for us and got us amazing deals to where were able to make huge upgrades and barely pay extra monthly! She made my dad feel really comfortable by taking time to explain things to him in Spanish. I highly recommend this store, Claudia was extremely helpful, patient, and knowledgeable. My family and I will definitely be returning to this location should we ever need anything else:)

Marilu
May 25, 2022 8:43 pm

I went to AT&T store on South St. Cerritos Ca. Giovanni was very helpful and kind to assist me with my problem regarding my credit issue. He even called AT&T customer service and patiently waited for an Associate to resolve the problem. Thank you so much Gio for your awesome and good customer service!

Cathrina
May 16, 2022 8:54 pm

Lash was helpful, he helped me make a payment on my monthly bill and he was knowledgeable about those factors. He didn’t give me a difficult time and I’m glad I went this AT&T branch, easiest transaction ever! Thanks!

Munk33z
May 15, 2022 5:01 pm

Ronald was very helpful and professional both times we came in. Great service, polite, and very attentive. Great service all around at this location!

Anthony
May 10, 2022 11:29 am

I recently went to get some questions on my bill and Jasmine was absolutely positively the MOST helpful worker I've ever encountered. Whenever I asked a dumb question (in my book) she didn't make me feel insecure about my knowledge and proceeded to walk me through everything and was overall a great employee. Give her a raise.

Janytza
May 04, 2022 5:35 am

Ronald and Raphael were amazing. They were busy and helped us to the best of their abilities. Thank you to the amazing staff

user
May 03, 2022 6:25 pm

I love the service at this store. Everyone is so nice. I always feel so welcome when I go in there. Thank you.

Glenda
April 25, 2022 7:23 am

Lash & Rj, good customer serviceThey explained thoroughly including new good deals such as “First Net” responder’s. I highly recommend to my colleagues about this new offer from AT&T. Truly appreciate this deals

user
April 22, 2022 11:17 pm

My rep Claudia was so nice. I went in for a new phone and she let me know about all the deals. They had a great promo on the apple watch when I traded an old device. I am very satisfied with the service I received. I will def be coming back to this store. They were all so helpful. Thank you.

user
April 15, 2022 8:00 am

Fast & courteous service from Jasmine,
Came to what I thought at first was a T-Mobile store to fix my phone but it was an AT&T store actually
So she looked over my bill with T-Mobile and actually was able to switch me over that day and save me more than what I pay with T-Mobile
Definitely will refer my friends to this store

chelsea
April 09, 2022 6:54 pm

I want to commend Jasmine for an excellent quality customer service. I was greeted with a warm welcome today, which made me feel much more comfortable doing business with AT&T. I was well taken care of in my visit. I highly recommend AT&T as your provider. Jasmine is very knowledgeable, and above all, very patient. Please acknowledge her for a job well done.

brie
April 01, 2022 8:38 am

My favorite At&T store by far, They’re nice and helpful employees. Fast service in the store and they help you as soon as you walk in!

user
March 29, 2022 2:26 pm

I came in last month to buy a new device for me and my wife, Giovanni was able to assist me in transferring all our things over to our new devices and has been really helpful even the month following the sale! Great store I will be back

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