AT&T Store, Port Hueneme CA

My iPhone 8 was dying! Stephanie and Alan were Great! They assessed my situation, found I had an upgrade, hooked me up, an even helped with the data transfer from the cloud. I love my new phone, and appreciate the great service I received!

This store offered the absolute worst in customer service. The Manager was offensive, as well as, his employee. They sought to cancel on-line orders to restart the process for their store stating the online order was bogus even after AT &T online took payment already. They would not offer privacy or personal information protections and blurted out customer social security #'s loudly and now we have to worry about fraud during a pandemic and during this holiday season. They are BOGUS & just there to take your money without caring for the customer. Go somewhere else! Terrible experience!

Bad bad bad costumer service. Bought a phone, they added some charges that i did not approve. They did everything quick just to get me out of the store because it was getting late. I come a week later, same thing. They couldn’t help me out till tomorrow and because the girl had to go to lunch. Really? Don’t come to this at&t.

Easy phone upgrade with friendly employee. Explained plan options and billing clearly and took care of transaction in reasonable amount of time.

Rude terrible service, I want the store manager to phone me to complain about the women who just hung up on me.
Nice way to treat someone that just purchased $2000 of new phones.

Needed help with my husbands phone today, we had the pleasure of meeting and working with Natalie first and then both Natalie and Stephanie. These girls were great, we were struggling with a phone they correct our problem, made it look easy. They were both pleasant and new their stuff. I would give 10 stars if I could.

I added a line to my account and got a new phone and now I received a bill for $400! None of the items added on to my account were discussed with me by the representative. I was told it would be cheaper for my mom to be added to my account rather than her get her own plan but now my bill is more than 4x what I was paying! I am ready to close my ATT account ASAP.

I would like to appreciate Stephany’s help. She’s very welcoming. She has helped me out with my iPhone purchases and all my service needs. Has the answers to all my questions and is a kind person. If you ever need help. I would recommend you visit her.

I appreciate Stephany’s help. Great customer service. She answered all my questions and gave me the information I needed. Definitely recommend to talk to her, she is amazing!