AT&T Store, Hanford CA

We came from far to pay our bill and the employee that was working there (guy who wears glasses) was just chit tatting talking about he went to a holloween party last night etc. We sat For about 30 minutes and he never came up to us to let us know he would be with us shorty.
So we decided to just leave and while we were leaving he turns around and says “anyways” and continued to talk. He did not even acknowledge us, nor welcomed us when we entered store. Gave us his back the whole 30 minutes we were there.
There should be more employees who are trained to properly attend customers. Even when busy they should at least let them know they will be there once available.

Thank you to associate (YOU) from the cosco shopping center in Hanford. He was awesome and took care of all of our questions and concerns.

Don’t go to Kayla she’ll have you spending all your money overall good customer service from all 3.

I hate going into these stores. The last time actually was decent but still took almost 2 hours

Super courteous staff who are very knowledgeable about Apple phones. I wad helped promptly, and they transferred everything for me quickly after I bought a new phone. Very clean store in a safe location away from where the bums like to hang out near the mall. Highly recommend this store.

I came in today just to browse but the worker Clemente was so great to talk me through everything that I ended up getting myself a screen protector and will definitely be returning for more in the future.

Came in to port in 9 lines from another carrier, was skeptical to being able to port that day because I got there 30 minutes before they closed. As I walk in waited 1 minute then I was helped by the Store Manager Jenny. She knew of the 30 minutes remaining but still made sure to get us transferred over. She went above and beyond on making sure we got the best plans and deals. Thank You Very Much Jenny!

They were very helpful. I don’t remember their names. A male and a female working on Friday 9-30 working in the evening were professional and it was kind of busy but they still were attentive & answered all my questions. I felt comfortable. I left with a new phone. I am a very happy customer. I will be returning.