Auto Body of Escondido
Address | 1347 Simpson Way, Escondido, CA, United States | ||||||||||
Phone | +1 760-294-6445 | ||||||||||
Hours |
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Categories | Auto Body Shop | ||||||||||
Rating | 4.6 19 reviews | ||||||||||
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Auto Body of Escondido reviews
19 Great results! A little pricey.
Don't know how to finish even close to when promised. Great results!
A really friendly and knowledgeable crew who did outstanding work on our Porsche Macan. The results are nothing short of spectacular. We'll go there again if we ever need any auto body repairs.
When I picked up the car, it's detailed clean! I really didn't expect it. And you can also drop off the rental car there which it is convenient.
The only thing I hope they can improve is the communication. It was hard to get a hold to the right person to get a car status update. I had to keep calling back in order to speak the right person. From insurance approval to car status, you have to proactively call them.
The crew at Auto Body of Escondido are friendly and very knowledgeable. They did a great job on the repairs to our Porsche Macan. We highly recommend them and will use them again when/if the need arises.
Wow who was working who. I was charged an inflated hourly rate because it was a Tesla, and the insurance company did not approve the hourly rate. It caused delays in getting my car fixed, and ultimately i did not have to pay the difference. Obviously they do this to get more revenue and sometimes the carriers will pay. $550 for a charging fee for my Tesla when it was full charged, $110 hourly charge when the carrier would only pay $70.14 days to replace a bumper.
Don't come here unless you want the run around after a car crash. Horrible.
I had a great experience with the team over at Auto Body of Escondido. Nothing is worse than having a vehicle down due to an accident. They were able to accommodate my needs of getting the truck done and getting my vehicle back on the road! They took great care of my old truck and went above and beyond by going out of their way to tinker with a light that was giving me some trouble. Highly recommend these guys for their exceptional work and attention to detail.
They did a terrific job on the body work and returned the car to me cleaned and looking brand new!
Had a great experience at Auto Body of Escondido! Alana personified the customer service and professionalism the business is known for based in the recommendation I received from BMW Carlsbad! I would definitely recommend and personally return to Auto Body of Escondido for any future body shop needs. Thank you Alana!
Good work and in a timely manner, but they threw away my hov stickers. This is not professional. Be aware and make sure to tell them multiple times to at least give it back. I was told that by two employees and still they were thrown out.
Great body work, great customer service. They stayed in touch with me and with my insurance company through the whole process. My car is perfect again!
Joel was amazing at keeping me updated and making sure my car was in showroom floor condition when ready for pick up. Will recommend Auto Body Of Escondido to anyone. The front desk lady was always so sweet and was willing to work around my chaotic schedule to ensure the best work.
Worked with Mike. Excellent communication through out the entire process. Highly recommend.
Alex was great. He answered all of our questions & explained the process & what to expect as this was our first time dealing with a collision. He kept us updated on his findings. We give our highest recommendation to Auto Body of Escondido.
Did a fantastic job with the work and detailed my car. Hadn't looked that good since I first bought it.
They did amazing work on my tesla bumper and looks good as new. Mike our service rep was super friendly and professional along with the rest of the staff. Always responsive and helpful!
The customer service here is exceptional. After getting several quotes for repairs on rear end damage I ultimately chose this shop based purely on the fact that they returned calls, answered emails, and followed up when they said they would. They did an amazing job on my Subaru. It looks brand new. Thank you!
Auto Body of Escondido was recommended by BMW Vista to restore the front damage on my BMW 740i that was caused by another car brushing by my front end while stopped at a traffic light. They took me in the next day and even picked up the car at my house. During the process Alana kept me always updated about the progress and after just 12 days I was able to pick up my car on the day as originally promised. The result was stunning. My BMW looks as good as it was when it was new, it was meticulously detailed and the paint quality and color match are incredible! The whole team is very professional and polite in their customer service for their customers. I hope I don't have to be back any time soon for a paint job but I will be back any time a job has to be done on one of our cars! Thank you guys for one of the greatest automotive experiences!
Kathryn & Frank
Alex and his crew were top notch! Called me once a week with updates and recommendations for smoother transition. Great shop if I don’t say so my self.
Alex and his team do stellar work. They are very busy but still take the time to place very close attention to detail and cover all the bases. My truck had a scrape down the side and they removed the entire bed, repainted and sent it back to me in absolutely beautiful condition. Thanks Alex and the whole team!