AutoZone Auto Parts, Concord CA

Had a good customer service by a worker named Greg he was amazing g helped me install what I needed and friendly guy did an amazing job and so far the best auto one I been too he took away the old part inside while other stores tell me they can’t and I have useless part in my car 5 stars for Greg

One of my favorite auto parts stores very helpful people. There's several in the area prices are the same and better service and you can actually get cash back actual cash

Ismael and Sophie were like perfect employees, and helped me with everything, and I'd go here again for sure.

They have great warranty on their parts, affordable prices, and it's rare when something isn't in stock. (Unless it's some kind of uncommon part) if you join their rewards program every certain amount of money you spend you build reward credits. It's a great feeling when you buy over $100 worth of stuff and you get $20 off with the rewards you have stacked up.

My car wouldn't start so I jumped it & drove to AutoZone. We had replaced the battery sometime last year. AutoZone made good on the warranty & installed a new one. My car starts everytime now.

The employees are amazing I had to go there during my lunch to get a low beam headlight. The two men that were working there helped me right away even went out of there way to make sure I was getting the right light. Went out of there way to even put it in for me. Alls I have to say is you got very good employees. Thanks to them I was able to make it back to work in time. Thank u to the two young men that helped me out.

There was a wait as they helped other customers! I saw and heard great attention paid the customers and quick service.

I've been coming here for a few years. Recently I purchased a decent amount of parts for my truck for a full tune up and more. I was very disappointed to find out that one of the parts I purchased was used. Really autozone? A used and damaged part? So now i have to go track down the same auto part I need at a different auto zone or else I have to wait another day for the part to arrive at this location. Monument. I do have to say that I am disappointed with the service and quality. That should have never happened. Thanks autozone.

Counterman was helping return a brake rotor, took forever.then I asked him to look up a brake bulb which he did except when I returned to counter with bulb and some oil I had grabbed he was nowhere to be seen. There were several other employees on the counter none who were busy.stood there for 5 minutes waiting to be helped nobody said anything to me so I left my thing in counter and walked out.this isn't first time in this store each time had been a joke.will not go back to this poorly ran store.

Too much to look at and not enough time to look. I was looking for some scratch remover for my car. They had several choices which other places either had none or just one.

I was having battery issues for the past week or so. These guys identified my problem, got me a new battery, and installed it all within the 30 minutes before they closed. I am more than pleased with my experience here, these guys went above and beyond and made my life much easier. Thanks yall, I will definitely be back!

This review is based off a phone call to help search for a part.

The person asked for driveshaft information refusing to help with a simple u-bolt kit that fits over the rear axle and leaf springs. He said he needed all the information of my vehicle. I told him Year, Make, Model and he couldn’t find it. Then I said it was a pick up from the 70’s and he said I was wrong for not first stating it was a truck and that he was looking for automobiles. … OK.

He then preceded to put me on hold hoping I would hang up. He picked up again after 7 mins and put me on hold again. He won. I hung up after that.

I’ve called several stores like O’Reillys and Napa with the same question. Gave them the dimensions of the part I was inquiring about only thing was they didn’t have in stock but knew exactly what I needed. I ended up ordering from O’Reillys as the gentleman was very polite and helpful.

Maybe not a knock in the entire store/chain but just this one employee with a less than helpful attitude.

Oh well

They've got "Review Us On Google" plastered all over their registers so hey, why not!

Okay Service: 1 Star
Available Parts: 1 Star
Wait Time: 1 Star
Use Google Pay!: -2 Stars

My phone works just fine everywhere else for tap to pay, even at another AutoZone. It didn't work anywhere here, which is extremely frustrating. Noah didn't seem to want to try to problem solve for me either, but maybe he's having a bad day.