AutoZone Auto Parts, National City CA

Super awesome Autozone
Staff is very friendly and helpful with all my questions. Great place to get whatever you need for auto projects.

Shout out to Carlos for going beyond the call of duty. Thanks for efficiently and speedily resolving my issues. I’m definitely making this Auto Zone my go to place.

Alberto and Enrique changed my wipers and they were amazing standing the to help I would come here for all my auto needs if I lived this town trust me if I'm passing through and a part I'm coming here thanks guys

They kindly let me borrow tools to exchange my own battery I purchased from them on a busy day.

This was a great experience. I walked in asked the man at the counter if he could help me. Explained my situation, he immediately took me to the additive I should use. I purchased it and was out the door. Very helpful. The additive has done wonders for the car performance and it is no longer burning oil. I'm thrilled. Thank you Auto Zone. National City!

Friendly staff and they are helpful, went in for a light and was helped by Danny. He was informative while switching out the light for me

This one in particular is filled with useless cashiers. That is to say no one here knows ANYTHING about cars or repairs. Need advice? They don't know anything. Need help with a light bulb or battery? They can't do it. Need help finding a part? Better have an autozone sku number otherwise they are too inept to look it up. Avoid a headache and go down the street NAPA for a better experience.

Worst customer service and place to get a new battery with warranty. They won't enter your personal information correctly in their system and print out faded receipts.

Previously purchased a light bulb to replace my brake light only to realize I needed a socket wrench to keep from stripping the screw. Came in to this store and was assisted by a very helpful young man with a cross stitch tattoo on his arm. Took the time to install my brake light and wasn't rude, I fact very nice! Thanks so much! It's rare these days to get this quality of customer service. It felt like how it was back when sales staff also provided service in a neighborhood store.definitely recommend this store for your auto needs. Thanks again and merry holidays!

Stopped by this store yesterday and observed two associates at cash registers helping people. I stood waiting for one of them to finish with a customer. After finishing with the customer one associate went to the back, retrieved his jacket and started to walk past me heading outside. Mind you I have been in the store for a few minutes by this point and no one has acknowledged my presence. No "We'll be right with you" or anything of that nature. As the gentleman walked past i asked if I was in the right place. He said yes and continued out of the store. Another customer entered the store, found what he wanted apparently and got in line behind me. The only associate left working finished with his customer, looked over at us, then called the guy behind me to come to his register. I then walked out rather than make a scene. I can't say why this happened but I have an idea which I won't elaborate on at this time. In summary TERRIBLE CUSTOMER SERVICE!

Went in ask for help finding my parts, got them and was out in no time. Straight forward and everyone seems to know what they’re doing.

The large man that works there is very rude to his customers. Just as I walk in and didn’t say a word he is already being rude.

I walked in and asked if I could get someone to look at my battery and see if it still had life. The guy acted put off and said it was busy. I asked how long the wait was, his reply was it is a convenience for him to do that but he was too busy. I wish I would have gotten his name, his name tag stated he was vaccinated and he was a large man. He was either overwhelmed or just not a happy person! I do realize Sunday is a busy day, but he did not need to be rude and dismissive. Very disappointing because this place was recommended to me for having quality customer service. I did not receive any quality customer service and I was just asking questions.

Great spot for all my car needs and if you sign up with the rewards program. You can earn points

Smallest parking lot ever! $100 bucks for a battery charger? They have $50 units but only stock the exspensive ones

Marco was super helpful with checking my battery & changing it out for me. Super quick & easy process.

A long line to take care of our shopping needs (10 min. 2 workers at front only)
After that, customer service is alright.