AutoZone Auto Parts, Sacramento CA

I bought a bunch of supplies and noticed oil spilled in my car. When I asked for paper towels because oil spilled in my car I asked for paper towels to help cleanup and they let me tear 4 sheets off for a pint of oil. I asked for more and they said no. I laughed my way out the door, what a bunch of cheap jerks.

This is the worst store ever they do have a bad service I ask for help they did not help me as a professional. I will never go back to the store.

Great place had a good conversation with young man about tire valves.man he is hot.kinda young but a sweetheart, gonna revisit later in week.

Really wish I could remember the name of the gal who assisted me. She was so sweet and helpful. Gave me a print out on my check engine light. Jokes around with me and was just wonderful.

I don't usually go inside. My husband has to get things for the car. I don't know much about problems that we have with our cars!

To change a break light i need a 10 mm wrench they asked me to buy one if you want that's really ridiculous.will go to O'reilly much more better and helpful

Here work Manager lady ninda. I no make sure name what lady talking my name ninda here Manager to much bad talking not help here work 3 lady only talking talking customer little bit talking one Question and to much bad talking and to fast talking go out side so i m today go in side store i Question only paint code show and talking this paint have Answer u go out side not shopping this store i m looking same bad talking other customer this work Staff morning time i m side

Less than zero stars. I also witnessed the young mother humiliated by staff at this store and am shocked to find out she is still without her car! This is nothing short of a crime and the type of behavior that left unchecked erodes any hope of things really changing for the better finally. I want to see this woman is made whole again immediately and AutoZone is out till then. Shameful

Social media is blowing up justifiably over the exploitation of a woman at this store. They gave her consent to leave her car in their parking lot over night, as we have all seen this is common practice. She even leaves a note on it to protect it. She comes back to find it towed! She has zero money to get her car back and is crying for support to undo this. Male employees show zero compassion and patronize her continually. Probably not a stretch that the tow guy is likely their buddy. What the deal AutoZone?

Visited the state came all the way from texas, needed some oil for my car.associates are extremely rude and the manager needs to get let go immediately my incident happened 2 days ago.

I used to be an "Autozoner" I expect more from you. Unacceptable to treat a paying customer the way you did. I know it's against policy to make repairs in the parking lot, but it's really Manager's discretion. I've seen people do complete brake rebuilds. You wouldn't have a job without broken old cars. Do better AutoZone Sacramento. Make it right

If you buy parts from this store, don't expect help from them. They'd rather tow your car to make more money than help you.

Towing someone’s car that just spent money on a radiator and gas? They even gave you guys a chance to be a good human by leaving their number and you failed. Hope you guys covered that tow bill!

This store does not care about their customers or those who are struggling. Absolutely repulsive.

This place is just awful. They towed a woman's car less than an hour after she spent $300 at their shop. The manager of this store needs to be let go immediately.

They'll have your car towed in less than an hour after spending $300 dollars and aren't even kind enough to try to call with the number you left on the car

If I could leave less than one star I would. How dare you guys treat that lady the way you did. You better make things right... Towing her car after she was a paying customer. Pathetic!