AutoZone Auto Parts, San Jacinto CA

They usually have what I need and their loaner tools come in handy when you need it. Unless you need a pay that same day just order it online because they upcharge way too much to the point where some stuff you're better off getting it at the dealership.

Worst Auto Zone, the employees are rude and don't pay attention to the customer, they care more about what is happening within their lives!

Why is there only one employee in this store by himself? Al who’s name I learned as I purchased a battery for my vehicle…. Was alone in the store, with a line full of customers! I guess when you are the Manager all shifts fall on you. He remained claim and showed excellent customer service but you have to do better Auto Zone! Hire this guy some help. Im in line watching people walk out without paying taking advantage of the situation 630pm.

My check light came on and I pulled to Autozone. Al was a great help and helped me with my car. I appreciate him and his help.:)

My battery went out he kindly came out and changed the whole thing with out a problem, Ask for AL!

The one in Sanjacinto sent me over to O'Reilly across the street to have my check engine code checked. Won't be going back onto that stare any yome soon.

Every AutoZone is the same lol You're going to be there a while because there's always a lot of customers and not enough staff. They'll help you get what you need though.

August 35 2023, my husband went to go get a refund or even store credit for something he longer needed but they denied service saying his receipt did not work and they were being really disrespectful and cussing my husband out. The receipt clearly worked since he had it in his phone downloaded, but the manager just said I’m not helping you anymore. This happened at 8am so I hope autozone does something about this poor attitude this manager has.

Had a great service with parts sales manager Al C definitely recommend his service quick easy and answered all my questions thank you so much autozone and team members

Very rude female employee wish I knew her name. Not helpful at all. I was having issues with my battery and was told to go get the battery out of my car and bring it in that she wouldn’t take it out for me or check it! Unbelievable rude and unprofessional. Ended up leaving and going to another location where they went above and beyond to get my battery replaced so I wasn’t stranded with my grandson! Will never go back to the San Jacinto location!

Frank and the manger were very nice and professional. I came In for some fog and headlights. Best Auto zone I have ever come to.

I love Autozone they have the least expensive products and the funnest employees. Always a great stop when your car isn't quite working right. Its nice to have people who are knowledgeable about their products, especially when you're not so much. I was able to buy all the parts I needed to fix my vehicle and the book to do it myself. I saved hundreds just by visiting Autozone. Thank yall

Went in for key fob batteries, counter man very helful. Had not changed before, pulled up on internet & was great results.

Awesome professional staff. Parts Counter-Woman was so awesome she and another parts expert helped me with installing headlamp in my 4Runner that I’d no clue. Thanks for helping. I’ll be back after driving past Orielly’s lol

I was in need of a battery. They had the battery in sock. The young man who helped me out was wonderful he put the battery in my crv. Will diffently be back for parts.

The staff is very knowledgeable. Very helpful. Recommended over the competition down the road.

Customer service really sucks.
Was placed on hold 3 times for over 30mins, every time
Spoke with manager carol
Real polite and very helpful guy

Maurice needs a raise!

My experience is always great. I’m not too mechanically knowledgeable and never have I felt taken advantage of. Genuinely feel like I’m being taken care of like a grandchild (in a good way). They even showed me how to install the part I purchased and undid it to make sure I understood the installation so I can do it myself in the future. 10/10

I only come to this location for supplies and will be returning since they now have a self checkout. I have completely given up on all employees working at this location, from the lack of customer service to the errors on orders and parts given and, lastly, to the terrible attitudes.