AutoZone Auto Parts, Lake Forest CA

Awesome service! They followed all the correct protocols to replacing my battery when the other stores wouldn’t!

Kyle P.was great. He was courteous, informative, and very helpful, making us feel welcome as he answered all our questions.

As usual, they were very helpful and courteous. Because I had a check engine light on, I went in there to use the tester and turned it in and they gave me a read out of what the problem could be. You’re very helpful. I am replying only 1 gallon of window, washer fluid that’s it.

Excellent services, I needed lightbulbs for tail lights, and needed to return an item and got taken care of right away I needed some tools and they let me borrow their players and brought it back

Great, fast and friendly service although they didnt have the part i needed they called one that did and made sure they had it in stock and asked hold it for me.i appreciated that alot saved me alot of time

Disorganized. 5 or 6 people working in the store and no clear person to check anyone out.
People working on cars on front of store dispite signs to contrary

Went in to buy wiper blades today due to the impending storm. Uriel saw me struggling with the book to find the correct wipers for my car. He offered to pull them up on his computer and then proceeded to pull the correct wipers and put it together for me so it'll be easier for me to change amount. He went above and beyond and I thank him.

Lexi was absolutely brilliant. From the moment I walked in, I felt I was in great hands. She ran thorough tests, answered all of my questions, and talked me through the process of fixing my car. I was up and ready to go in no time. Thank you for the great service!

I came into the store 2 min til closing and Michael was more than happy to assist me with my vehicle hooking my vehicle to the scanner and finding out what the problem with my vehicle was and made me a printout to show the dealership since I just bought the vehicle. Usually people want to leave and roll their eyes when people walk in the door minutes before closing but Michael was more than willing to assist me making sure my vehicle was looked at properly even tho the store was already closed. Definitely coming back great customer service!

Very helpful. The other autozone didn't have the bulb I needed so they called ahead and made sure that the other store did and sent me over there. I really appreciate the help! I'll be back there won my business.

My battery died in the adjacent parking lot and the manager on duty went above and beyond making sure I got a new battery. Shout out to Lexi-give her a raise!

A young guy Raffle helped me test my battery to confirm it was still good. Free of charge. No sales pressure. Also, very knowledgeable conversation. Honest and trustworthy business. I will definitely come back for my future needs. Thank you!

I had a great experience. The team was nice, didn’t try to get me to repair/replace other items, and even gave me the discount without having to ask. Would highly recommend.