AutoZone Auto Parts, Rosemead CA

I always have no problem bringing my old oil for recycling to Autozone. However, today I had a weird experience in this place. Once they saw me with the oil they started saying several different things to me just not to take the old oil for recycling. One said we don't take old oils, then another employee changed to a full tank, and the third one said to come on Thursday. Then started to be rude even if wanted to ask some other questions about the car paintings. You are required to accept the old oil for recycling if you have the authority to sell it. So, please do not play around with your laziness. Good luck with your sales and I never going to come back to this place, never ever recommend anyone.

I went to get my battery tested (for free) and bought a new battery. The district manager happened to be the employee serving me that day and he happily changed my car battery for me free or charge.

Great service here, they were able to test my battery for free and also installed the new battery I bought from them. I would recommend this location

Very bad shopping experience, I went with my husband just to buy a bottle of car glass cleaner, but a Mexican clerk was extremely rude, we were second in line, after the first customer finished, he directly changed a checkout computer, and ignored us to call the customer behind us, I really don't want to think that I encountered racism. It was another Asian manager who helped us, impolite clerk kept asking for his password, so I guess he is the manager, never coming back, very bad shopping experience

Thank you very much Feng. H, a friendly, meticulous and responsible clerk, you will feel a different shopping experience here!

Mgr Tom is very helpful. Been here a couple times in the last two weeks and he is consistently professional, helpful and made me want to come back.

Bad customer service. Called to buy some brakes, they put them aside never asked my name and number, when I show up I asked to pick up some brakes for my car they asked for a receipt. I told the guy I don't have a receipt, he said I can't help you. I said I need brakes for my car. He answered a call and ignored me. Wish I had his name but I'll remember his face, high, drunk, and dumb.

Jefferson provided awesome customer service, went above and beyond to fix my Honda Civic key fob!

I got windshield wipers here.kinda struggled to get the right ones since the stock was limited due to the storm. But they didn't even offer to help me put them on. Not that I needed help but like damn auto zone is not what it use to be

Very helpful, even offered to put on my windshield wipers. Thank you. That would have taken me a little longer.

I bought the item one minute ago. I opened the package, i tried on my car but The Vent mount did not fit on my car. I returned it, but they did not accept because i ripped the package off, all the parts stay the same, not missing anything. I mean you don’t open it how do you know that it did not fit on your car. They told me to get rid of it, or sell to someone else. That’s ridiculous. The worst store ever seen.

This place has great service with Kirin working there. He has excellent customer service and was so generous with his time, he helped change the break lights on my car, and by that I don't mean just the one that needed replacement, he made sure to change both so they can have the same life usage. He went above and beyond and I am so thankful he helped me! Thank you Kirin!