AutoZone Auto Parts, Santa Ana CA

Steve helped me figure out my problem with my car and recommended the products I needed. After purchasing the products he helped me use them. Thank you

Steve was very helpful, installed my windshield wipers and I got a great deal on oil. Thank you for your service!

Steve was very helpful. Best customer service at Autozone. We were able to get the wipers I needed & he even installed them himself with no hesitant! I recommend stopping at this location!

I wanted to check engine light on, I went to Westminster location, the guy didn’t great me and refused to check it because of Covid restrictions but I told him that Covid is gone but he refused and asked me to check by myself but i didn’t know. Went to Santa Ana location and Freddy was to kind to do and printed a paper for me. Thank you Fredy. 11-21 noon

Great shopping experience great when you can walk in get what you need pay and be on your way they are good on there guarantee

This store specifically is the worst I’ve ever dealt with in the nation, and I travel full time. I went into the store 6 different times for a ford econoline hose, as easy a part as they come, and the store couldn’t figure out how to order it to their location a single time I was there. Just kept telling me come back it will be here and it never was. Even tried telling me they don’t order parts to their store 3 times! Spoke with management and they messed up the order as well. Wouldn’t step foot in this store if you need anything past some fluids…

I tend to avoid AutoZone because I generally have weird and frustrating interactions with the employees. When I shop, I want to quickly find the thing that I want, pay, then leave.

When I came here, unfortunately, the order I placed online didn't come through and the item turned out to be out-of-stock, but the employees were extremely patient and kind. They were determined to get to the bottom of the issue and genuinely wanted to make sure I left satisfied. I was really surprised and flustered by their sincerity

Even though I was not able to find the object I originally wanted, the product I found, in the end, actually worked just as well for my issue!

I would definitely come again and feel safe shopping here.

Excellent attention from the employees, they are smiling. I bought windshields for my car, the employee installed them efficiently and quickly. Thank you for the time and attention provided.

I just got off the phone with one of the worst customer service experiences I’ve had. The guy put zero effort into trying to help me, he barely put effort into finishing a complete thought/sentence.