Avalon Pasadena

I have to write because the team at AVALON Pasadena is so great and especially Willie, who goes above and beyond to help all the residents. Willie has helped me on many occasions, even when it is his day off. If there is any kind of problem with the apartments Willie immediately gets you the help and maintenance you need. It really makes living here great. I really really appreciate his help. The whole team here makes the living experience terrific. Thank you!

We very much love living at the Avalon Pasadena. The entire team is so great. The maintenance staff, Willie and Jose are always willing to help out and are on top of everything. Wonderful experience!

I got in contact with Josh and in less than week, I officially moved in. The customer service from start to finish was a excellent experience.

I been living at the Avalon Bay apartments for 16 years now, i have enjoyed living here. Its located in the central location in the heart of Pasadena. I have enjoyed being able to watch the rose parade for free every New Years Day. The staff especially Willy and Jose is very responsive to every need and emergency. The building is always nice and clean and very well maintained. Im proud to have guests come and visit me.

Joshua's service and amiability is impeccable as always, we are very thankful + top notch building and amenities

Fantastic community and building. Joshua Oniate was especially helpful and accommodating during the move-in and application process.

Willie is very professional and always responsive. He provides alternatives and great suggestions whenever something occurs in our unit. He is greatly appreciated.

Avalon Pasadena resident for a year now. The people really make this building special. Willy, Jose and Edgar are always attentive, prompt and most importantly kind. Any maintenance issues are resolved quickly. Like any place, there are a couple quirks (the water takes a little while to heat up, one elevator is sometimes down) but that is nothing compared to the overall experience. It's a great/safe place to live. Highly recommend.

Willy and Jose are awesome! Anytime we have any sort of issue, they are immediately responsive and make sure that we are taken care of. They are friendly, efficient, and make sure that our concerns are addressed before they leave. Edgar is fantastic and is quick to address any concerns or suggestions we may have. Community living comes with its own unique challenges and having responsive staff makes all the difference in the world! Thanks Avalon Pasadena!

Willie, Edgar and Jose are wonderful and they assist me for everything in my apartment and anything I need help with.

I wanted to take a minute to write about the staff at Avalon. From Edgar to the rest of the team, they really do a nice job of taking care of their tenants. One person in particular who stands out is Willie (the head of maintenance.)
Anytime I see Willie; rather it be through his office space window, or when he is out working in the property, he always greets me with a hello and a smile. Anytime I have had an issue related to my unit, it is handled in a timely manner. So many times we read reviews about what the staff at an apartment complex does wrong, I think it's only fair that good staff gets acknowledged as well.
S. K.

Wow, this apartment community and experience has been outstanding! As a long term renter throughout Los Angles, Avalon Pasadena stands out against the rest by leaps and bounds.the best apartment I've ever lived in. If there were more stars to give, I would. What makes this such a great place to live? The management and facilities team. Edgar, Willie, Jose and the rest of the team genuinely care about you and your stay. They all have gone above and beyond for us multiple times. We really have enjoyed them all on a personal level and of course on a professional level. They are top notch and keep the community running smoothly, its always clean and maintenance orders are taken care of immediately. The location is excellent as well since you have so much to walk to, everyone really seems pretty happy.

My wife & I have had an overall pleasant experience during our stay here at Avalon Pasadena.

The building itself does come with a few inconveniences - the elevators frequently break down, the water takes a long time to heat up in the mornings, and the sinks are very shallow. It also stinks that we have to pay extra for another parking spot, as the 1 BR apartments only come with one parking space.

But that said, there are many other good things about living here. The maintenance staff has always been very quick to fix everything; Edgar has always been very friendly to us & helpful with addressing anything else we've needed. The location is also very convenient and close to lots of shops & restaurants. Finally, I very much appreciate that our apartment unit appears to be well insulated, since it stays fairly cool in the summer & warm in the winter.

It is a great experience living in this community. Yes, it's a perk to live in such a central location. What really makes it is the Avalon team. All of them are incredibly helpful, attentive, and personable. Maintenance requests are addressed quickly. The community is quiet and safe. You'll be very well-taken care of here.

Willie is always prompt in his response to my maintenance requests, professional in his demeanor, and skilled in his repairs.

Great place to live! The entire staff (Edgar, Willie, Jose) is amazing! And whenever there is any sort of maintenance issue, Willie and Jose are always at your door by the next day!

My husband and I just moved to Avalon Pasadena 3 months ago and we couldn’t be happier with our decision to live here. I always look forward to coming home; the property is well-maintained and safe. All the staff, especially Willie and Edgar, are incredibly prompt, friendly and professional. They always go the extra mile to ensure any questions or problems are resolved with the greatest ease to the tenant. Super happy!

Great community and location. Edgar, Willie and Jose are always very helpful and prompt. Highly recommend!

I have lived in California for 7 years and this leasing office is the best I have ever seen in my life. Especially the manager Edgar, very nice person

We have lived at this Avalon location for 3 years. We have found both the maintenance/administrative staff to be professional, responsive and friendly. We have had after hours issues that have been quickly attended to in addition to the day in and day out typical needs. The building is clean and has been maintained very well during the Covid pandemic. They have gone to great lengths to make sure residents are aware of proper protocol.
The support team here is very communicative and will always provide information when needed.
It is refreshing to have such friendly and caring support when living in a multi unit community. I would highly recommend Avalon Pasadena to any seeking a great location and kind staff.