B & A Towing Co, San Francisco CA

Great place. My mom lost her keys so I called them and towed me with no fuss. Even unlocked the car and put it right in the garage. Thanks guys. Have a good day. Very professional and patient.

Received amazing service in a very stressful situation. Bob was very helpful and understanding over the phone. Carlos arrived and was able to open my car in seconds upon arrival with a smile on his face. I feel very lucky coming across their services. Highly recommended.

This place has the most unfriendly, and most unhelpful person I have spoken to in a long time answering their phones. My car, which still wasn't completely owned by me as I was still making payments, was destroyed without notice, or removing any of the items of extreme sentimental value from it. Despite me treating the man I was speaking to like a gentleman he was clearly not, he started yelling and cussing at me because I asked him to clarify a question he said that he had already answered. After cursing at me and slamming the phone down I was completely dumbfounded. Absolutely no respect, or even understanding to someone who lost a $20,000 vehicle, with extremely sentimental items that supposedly they said they destroyed along with the car. I understand that his job must be stressful as a lot of people probably are frustrated and take it out on him, but me knowing this I tried treating him with the same compassion and respect I expected from him, and I certainly did not get it. So, beware when calling that even if you try being polite and courteous you most likely will not receive the same back. Bottom line B and A towing, you need to do better.

John the driver was very professional and nice. Very quickly helped me with the towing and got me home safely

Terrifying experience…. I asked them to help jump start the car. During the work, they dropped a screwer in my engine. I think It’s pretty dangerous to drive and wanted to discuss what’s the best way to take the screwer out, but the guy was very aggressive and just want to take the money and leave. I said please help me take that thing out, and they refused and forcefully entered my car while I seat in the drivers seat (my car still can’t be started), and robbed the rest of screwers (which is my belongs) from me, and threatened to tow away my car, and left.

In the entire process, the guy keep cursing me. It’s a horrible and terrifying experience. I would never want to go though.

Btw, they charge $120 for jump start, while the other companies charge $80/85

Had pooped a tire last night around 2 am B && A had. Got there in less in 30 min thanks

Needed to get our car towed from SF to our mechanic in San Bruno, John provided a great service! Would definitely recommend

Showed up quickly and changed my flat in just a few minutes and had me on my way. Pricing was transparent (told me on the phone before coming). Would use this service again.