Bakersfield Acura

Bought the car here, got a great deal! Brought in my car for service, great and fast service. 5 ️ - thanks BK Acura team!

The service I received at Acura Bakersfield was great. The service advisor Jose did a great job of keeping me informed on the status of my vehicle and making sure the work was completed correctly in a timely manner. He also made sure I was aware of items I needed to consider getting done in the future.

I just want to thank Raulie Lopez for providing the very best customer service at Bakersfield Acura. The staff is very polite and friendly. I will definitely recommend my friends and family to go visit Acura in Bakersfield.

My 2017 Acura IXL couldn’t start and it was towed to Bakersfield Acura. Jose Ventura, Service Consultant, advised me it was the battery. The battery was replaced within a short time. The courtesy shuttle driver picked me up from my home. Johnathan, front desk, was very courtesy and friendly. Keep up the good work, Bakersfield Acura!

Bakersfield Acura is not only fast, organized, and efficient. But each employee is kind and helpful. They make each and every visit a pleasant one.

I have always had the best service at Acura. Everyone was very attentive. I needed to get my car serviced in order to submit my registration with the DMV and Acura was able to get me in and out the door quickly on a Saturday. Thank you so much!

5 star service. They really treat you like family at Bakersfield Acura. Employees are awesome, service is quick and the quality of work is A-1. Couldn’t ask for more.

I truly had the best buying experience at Acura. Raul Lopez was so much help every step of the way. This was my first time buying a car on my own and he made everything so easy. He helped me get exactly what I was looking for. I will definitely be recommending Raul to my friends and family or to anyone who is looking for a new car.

Jose in service took us in last minute for a repair on our vehicle as we were going out of town excellent service and they offered a complimentary car wash differently going back for any of my repairs awsome expirence

Bakersfield Acura offers the best customer service! I highly recommend them! Thank you Bakersfield Acura

If i could give them 0 stars i would because they don’t even deserve 1 star. Acura is literally the worst dealer ship & i make sure to let everyone that i know NOT to buy cars at this dealership.they don’t inspect their cars and make sure they’re good to go for their customers.i bought a car from them and they sold it to me w/the brake switch broken.it broke down on me less than a month after purchasing.they wanted to charge me just to see what was wrong w/it and come to find out when they “fixed” the brake switch they didn’t hook it up right so they wanted to charge me again for that, when they couldn’t get the job done the first time.if you buy a new or used car inspect it very well before purchasing, but i wouldn’t recommend buying your car from here.

Ask for tire rotation while changing oil
I made an online reservation and went to the service center to talk.
Tire rotation has not been done.
And the washer fluid cap was not closed.
There is still no contact regarding the mdx instrument panel noise issue.

If you're only going to provide services that will get you money, I hope you do business under the Acura sign.

I checked again and there was a $10 charge for tire rotation, but no work was done.

I was calling at 9: 56 am on Monday, Oct. 23, the Internet said they were open, yet no one answered the phones!

Tony Santana was our sales consultant and we had a great experience with him. He is friendly and helpful. He helped us and reassure our concerns with our new car. He made the process smooth and quick.

I hit a rock that destroyed both left side tires and rims and was undrivable. I was far from home and was towed to Famy Motors Acura on a Saturday evening. Everyone from beginning to end were very professional and nice to make a stressful situation pleasant. I am very happy with my experience.

I recently purchased an Acura ILX and Aaron was the salesman. Aaron was very helpful and attentive without being an agressive salesman. He was up front about everything and I am very pleased with the customer service I received. I will definitely purchase another vehicle form Family Motors Acura.

Jose helped me out and was able to get me approved and gave amazing customer service, definitely recommend this dealer and jose

I just bought my 2023 Acura RDX and I have a very great experience during the process, Aaron was super nice and helpful he answered all my questions and that gave me a peace of mind. I love my new RDX is a beautiful and luxurious suv.

I had a wonderful experience leasing a vehicle at FAMILY MOTORS ACURA, smooth transaction and a very helpful staff, Jose Gonzalez, made my first leasing experience easy. I would comeback again at Family Motors Acura.

I recommend Aaron Vargas at Bakersfield Acura. He was very professional and helpful. My family picked out a New Mdx and were very pleased! Aaron and the entire team made it an easy process! I just wish it went a little bit faster. Worth the wait. Ask For Aaron Vargas!