Bakersfield Chrysler Jeep

Amazing group! Salesmen to Financing to GM, these people are top notch. Easiest a d smoothest experience I’ve ever had at a dealership. Definitely recommend seeing Shawn, Robert and JR!

Eric in the service department was very helpful and everyone communicated really well. I had a new engine put into my JL and they helped me through warranty process very efficiently. I highly recommend them.

The Staff are very professional, they ask questions and I never had a problem getting answers. My Vehicle servicing was prompt and without hassle. I’m comfortable with continuing business at this location.

Erick Luna is great and the repairs on my Jeep were minor so it was done rather quickly.
Very satisfied with this visit.

Can't say enough about bcj. They take care of their customers as expected. Jr and Shawn in sales got their heads together and got me in a new car-again. As long as I could see and walk, I'll be back for another new car. I'm tickled pink with my new jeep compass!

Service dept.was very courteous & professional & my vehicle was completed in a timely manner. Great job Service Dept!

I have had my car in there twice already for the same issue and every time they tell me they fix the problem I have gone back in a third time and they tell me it cannot be fixed because they cannot get parts. Hopefully they'll be updates within 3 to 6 months and I am not at all happy with the service manager.

I wish there was another dealership in Bakersfield. Poor customer service. Took forever to get parts.got run around for 4 months Took vehicle in and it sat for a day because they said parts weren’t in. Turns out parts mgt and service mgt didn’t communicate my parts were there. Took till next day to get fixed. No loaner vehicle available.

Great service, outstanding customer satisfaction. Guaranteed i, will recommend them to everyone.

Excellent experience! We worked with Cameron and he was not pushy and was very knowledgeable and friendly. When we decided to buy our Jeep we were done with paper work very quickly. We had our son with us and they offered him snacks and drinks and made sure we were comfortable while we waited.

My repair technician, Leticia, was really quite amazing. She was so accommodating, so kind, and so professional. The cost of everything these days is so expensive but Leticia really made my repair experience at Bakersfield Chrysler Jeep pleasant.

Best service, best customer service, very friendly staff, I'm very happy with my grand Cherokee, go to Ramiro Mansour he is the man of sale, will take care of you

The mechanics did a fine job on my repairs but the problem came with the time it took. I had an appointment for service but the problem wasn’t diagnosed until 3 days after I left my car. Then I had to wait 5 more working days for the part to come in. They didn’t offer me a loaner car. So I was without transportation for two weeks.

I had a great experience at Bakersfield Chrysler Jeep! Robert and Shawn in sales were great. I would highly recommend this dealership to anyone. No sneaky markups or add ons

The mechanic team did good work on the car. However, getting a hold of the service manager is difficult. The biggest reason I didn't give a better rating is because they sold us the extended warranty so we would have coverage on the door panels they had already replaced once. Now that the glue is failing again and the panels are buckling again, they said they are not covered and they will not replace their work. They flat out told me they only reason they told us they would be covered was to sell us the warranty.