Bangkok West, Aptos CA

I'm a Thai food fan and have been to many places here and abroad. Bangkok West is good, but not great. Personally, I'd liken it to fast food Thai. Pros: food is flavorful. I did like the curry flavors. The fresh spring rolls are good. Food is super fast (we placed a to go order and it was delivered in 15 minutes at 6 pm) and fairly priced.
The cons: all the veggies were super al dente and a weird mix. I do applaud them for using eggplant, baby corn, celery, raw zucchini, classic cut carrots and a few obscure veggies in the same dish. But. Weird. Also, eggplant is bitter, especially when it's undercooked.
I wanted to love it but there are better Thai restaurants in the area. Still.maybe it's my taste buds and to be fair, we ordered pineapple curry and panang curry + spring rolls so maybe other menu items are better. People seem to love it and it has been around for a LONG time so give it a try. ;) The atmosphere is nice.

Not only is this place beautiful, but the food is incredible! I was uncertain about the plum sauce for the spring rolls. But when combined with the peanut sauce, it's perfect!

I also had the salmon green curry. It had a beautiful presentation and I didn't want to stop eating it! That's why there's no pictures of the food.it's gone!

Called in order for pickup. My husband said they were kinda rude when he picked up. We ordered the pineapple rice, green curry, and pad Thai noodles. I thought the food was greasy, under cooked, and flavor less.

Ok food but $42.67 for Thom Kah Gai hotpot ($17.95 online menu) and a single serving of Panang Curry with shrimp ($14.95 online menu) and jasmine rice is too pricey. My husband did the pick up and didn’t question the price but gee whiz…

The customer service is garbage, I couldn’t even explain anything to the people working there because they kept on talking over me. I wouldn’t recommend this place not even to my worse enemy. If you can’t find another place, I would just order too go. The food is decent!

The place had amazing food. I especially recommend the Pad Thai and Thai Ice Tea! Additionally the West Bangkok Platter was delicious!

This place has been around for ages and feels as new and inviting as the first time we dined there over 20 years ago. Lush garden entrance, opulent decor. Great selection of dishes to include vegetarian options. Beer and wine. Recommend!

Family owned forever. Always good and always great help.

There are other Thai spots but this one never misses.

Chicken curry comes with an entire dried out chicken breast and little to no curry or vegetables. We’ll never be back.

Great people, they let us in 30 minutes before closing and served us very well! The food is great and the people!

Very disappointing meal- had the combination seafood pad thai- on the "chef special" list- noodles overcooked bland with very little seafood. This surprised me as usually the food here is good.

Always a great place to eat, food is great, hospitality great. Once we had an issue with recipt, left message with hostess. Owner called me right way to fix the issue. Turns out gratuity is included in the bill now. So our server made good money from us that night lol. Be aware of that in case your one to just sign and leave tip which is what we usually do. Also the dessert here is finamenal.

Quick and delicious place! We called several places around the area but all at least need to take 30 min for takeout on Sunday evening. This place said it takes only 15 min so we decided to give it a try. It turned out the food quality is good and not too salty (as requested). We are glad to have takeout dinner today.

We were the only costumers and our waitresses was far chatting with another one. I had to get up of my table twice to get her

I have been coming to Bangkok West since I was 12 and I'm 39 now! It is the most authentic, flavorful and filled with love Thai food, this side of Thailand! I've been to Thailand several times now and this food is 100% authentic and spot on. The owner Chai and his family have been so welcoming to me and my family for years. My only sad experience at Bangkok west is went Jay, his sister moved back to Thailand, I miss her and her love of the customers that frequented the restaurant. If you want true Thai food in a very authentic Thai atmosphere, Bangkok West is your place!

Really nice eclectic place with plenty of greenery. It’s wonderful to sit outside on a nice sunny day. The food is amazingly good I had the seafood Penang which was awesome!
I was able to sit with my dog outside and enjoy a nice cold beer to start along with the complementary salad

Just ok. Egg rolls good.curry too watery. Mango sweet rice was awesome though. Wait staff didn't check on us as frequently as should have and there is no call button.expensive for what got overall.

The food is delicious and the ambience is authentic! I love Curry, and this place makes great Curry!

Likely the best Thai food in santa cruz. Just wear sunglasses as the decorations are gaudy and extremely ugly fake gold.

A quite and cozy place with very good food. We ordered fresh veggie rolls, seafood coconut milk soup, red and yellow curry. Yummy. We were seated outside with our dog #RRMars, by the beautiful garden. Coconut soup was no gluten and no dairy.