Bank of America (with Drive-thru ATM)
| Address | 1735 Eastlake Pkwy, Chula Vista, CA | ||||||||||
| Phone | (619) 421-9347 | ||||||||||
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| Website | locators.bankofamerica.com | ||||||||||
| Categories | Bank, Financial Consultant, Financial Planner | ||||||||||
| Rating | 3 6 reviews | ||||||||||
Nearest branches Bank of America Financial Center — 645 Beyer Way, San Diego, CA Bank of America Financial Center — 201 E San Ysidro Blvd, San Ysidro, CA, United States Bank of America Financial Center — 295 E St, Chula Vista, CA Bank of America Financial Center — 2930 Jamacha Road, El Cajon, CA, United States |
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Similar companies nearby SDCCU EastLake Branch — 2280 Otay Lakes Rd, Chula Vista, CA Chase Bank — 2245 Otay Lakes Rd, Chula Vista, CA |
Bank of America (with Drive-thru ATM) reviews
6Friendly staff and Great customer service, attentive regarding my questions about products and services
Never go to this branch as the branch manager is extremely unhelpful and uncooperative.
I tried to cash an insurance check through them bc that's the issuing bank on the check and they wouldn't cash it, also wouldn't tell me who to contact to fix the link between THEIR SYSTEM and the insurance company. Called the insurance company and they have no clue what the branch manager is talking about.
Luckily I was able to get the District Managers phone number from her after 10 minutes I'll never get back of my life. Isabella the District Manager was great and explained perfectly what needed to be done. It's a shame the Branch Manager doesn't have the same knowledge and customer service skills. She should not be dealing with the public.
I went in this branch to deposit a check before they closed Friday (August 2) and the service is tremendous all around! I'd like to commend Maria Estrada and Damian Sanchez for their exceptional customer service. The teller whose name I forgot (Andrea?) was also wonderful. Maria and Damian opened up my savings account and worked past the 6 pm closing hour. Damian explained everything clearly and was super friendly. I really was impressed by Damian and Maria, ask for them if you are thinking of opening a BOA account.
Just came in to cash my check never had a problem getting my money cashed but today Mary had a very rude and unprofessional tone saying this is the process and was in the computer for like 5minutes checking my check.
This branch only has one teller the majority of the time! Slow service, you're going to be in line for a while!
I have very friendly customer service. However, the wait time was a little longer than I would have liked. Additionally, a lot of the information in there is in Spanish, very little English. I don't speak or read Spanish so I felt a little out of place. I move a lot of money through Bank of America. I would like to think they could do a little better.