Bank of America (with Drive-thru ATM)

Negative or No star really needs to be an option because this place is a serious joke. Line out the door, 2 tellers and no bathrooms for customers. Literal disgrace. 2 hour wait time all because the atm is non functional. I hate you.

Horrible Drive-thru ATM, First didnt even work had to drive around to go to the other one and that one had a error and took my debit card. Now I gotta wait for a new card to be send. Don’t go here!

This is the worst experience in a bank in regards the wait time. There was 8 people in front and only 1 teller. This is inexcusable.

Very great customer service! Older woman was very helpful and understanding when I lost my card I thank her so so much!

Had to wait in line outside but it didn't take long to get inside. The financial lady offered me to open an account there while I was waiting inside for the couple in front of me to get done at the window. She was really nice and thanked me for filling out the deposit slip for my transaction. She also cleaned the counters and stuff while I was in the building. That made me feel more safe knowing that they take care of customer's health and safety as a priority.

The lines can be so long. Wait time about two hours for both the inside the bank and drive thru. Only band that is open in the area for walk-in so far.

Sometimes i gave to drive all the way to oswell because they dont put on website they r closed

I HATE coming to this bank. Griffolds (Biomat, where people donate Plasma for $ on Bernard st.) gives out cards that are linked to this bank, and there is ONLY 1 ATM in the area that allows you to pull out $10 instead of $20, and there is almost ALWAYS a huge line backing out into the street. They need to add more ATM's, and read their customer reviews. No one enjoys waiting, especially in 100+ degree weather. What happened to customer service?

I changed from Wells Fargo to bank of Amarica WORST MISTAKE EVER. Don’t waste your time this place is complete trash and very understaffed. I once went and there was a verryyyy long line and the lady was talking to me for like 10 minutes about the new quarters and what they looked like. Like ummmm lady are you aware there are 373929 other people!

Really bad service, I don’t understand why they have they close at 4 if they close earlier!

2 tellers and at least 20 people in line. Plan on being here at least half an hour if you need assistance. I suggest you take your business to Mechanics Bank. I've never waited more than 5 minutes there.