Bank of America (with Drive-thru ATM)

Very poor customer service and lack of work knowledge and professionalism.

When I tried to cash a check, the female manager called the person who wrought the check to verify, and the manager said that the person did "not remember the check number", so they declined the check. But when I called the person, he said that he had given the check number to the banker and verified.
When I tried to go back in the bank, they locked door because it was past 4pm.
The manager lied to me.either because she wanted to go home early or tried to make people deposit money in their bank.
This is another reason most people that I know don't bank with BOA.and they are about to lose another one.

A huge difference from this location compared to Mira Mesa boulevard! I had called in 5 minutes before to make sure my transaction would be accepted since it was declined at Mira Mesa boulevard and when I walked in Andrew at the front greeted me asking if I was the one who just called in! This immediately brought a smile to my face and made me feel Welcomed. Then met the woman I spoke to on the phone as well as complimented the Manager of this branch. This branch is not chaotic, no long wait times, very chill and very nice friendly people that you could tell are happy to be there to help! Thanks to everyone!