Bank of America (Lobby Service Only)

During a recent wire transfer, I had an outstanding experience at this bank branch. The staff, especially Erica, were friendly, helpful, and professional, going above and beyond to provide excellent customer service. Erica’s efficient service and warm smile stood out as exceptional, as did the team’s commitment to ensuring that all my needs were met. They worked together seamlessly, demonstrating their professionalism and dedication to their work. As a result of their outstanding service, I am now a loyal customer and highly recommend this location for all banking needs.

I had an exceptional experience yesterday with Candy, who greeted me at the door, ensured I was able to complete opening an account and operating the mobile app, and even waited with me as I completed a transaction with a teller. I have another account with a competitor bank, but her exceptional customer service has convinced me that BoA should have my service. All staff at the bank I interacted with were courteous and kind.