Bank of America Financial Center

The wait time is absolutely ridiculous to be attended by someone to open an account. The worst bank I have ever been to.

If I could I would give it 0 stars, as soon as they serve me, they treated me horrible just because I asked if the worker could speak in Spanish, but she started to make faces at me and judged me from head to toe and questioning why I'm there when they are supposed to serve their clients well, not treat them as if they were doing us a favor. And it was very unfair to see that as soon as a family came in speaking in Spanish, the same person who helped me tried to get them out of the bank. Until the supervisor arrived and he himself took care of them. Outside of that, It's the worst bank I've been to.

I got there literally a few minutes before they were going to close during the week. The bank teller I dealt with was very attractive, pretty smile, great customer service, and because of her I had a overall nice experience.

Open Saturday 10 am to 1pm.
One teller 20 customers in line, horrible service, I'm a merchant, what happened to the merchant line, I personally use Chase Bank they are way better. But I'll convince my company to switch business banks to anyone other than Bank of America. I've been here Monday through Friday and it's the same thing, same long infinite line, they only always have 1 or maybe 2 tellers but if they have 2 tellers they go slower together than one teller (not a paradox in the banking industry i guess) all these people have personal accounts that Bank of America doesn't care about, they can wait all day, i understand. But I have a business, TIme IS MONEY, I've been in line writing this profile and they have helped only 2 people in 15 minutes WOW. Bank of America? I think not no thank you to your slow self absorbed "service"?

Karen A.did an amazing job helping today im really happy with the top tier service I received! I could not be happier with BoA been with them for 20 years BEST BANK in AMERICA.

Eddie and the lovely ladies at BoA are very friendly & very helpful. I opened an account with Eddie, and he was knowledgeable & patient.

Guillermo Alvarez, my Relationship Banker, was very professional and supportive. Thank you for guiding me so well with all the questions I had.

0 Star, not professional teller, I guess (Rosa), I went to this location to withdraw from saving and checking, the teller made me wait 30 minutes to count her money first, because she thought that she already gave me 1K, and her manager also the same, she was on the phone and couldn't come just to confirm on simple transaction. Now I'm late at my work, BS location I will never come to this location

Charging an extra $8 to cash a BofA check is simply taking advantage of the people. Chase, Wells Fargo, and Navy Federal don't do that.

Staff is friendly, but unfortunately I have had substandard customer service multiple times now at this location. I called the national customer service line to resolve some of the issues I was having and received much better service this way.