Bank of America Financial Center

Wish I could give 0 stars for every single person here except for Lucy. Lucy is the only helpful person here every other employee is the complete opposite of helpful making life so irritating and it’s just straight up pathetic how terrible they are at the job! Lucy you’re the best you should be way higher up an make a hell of a lot more money because you deserve it

It is a long time to wait, they only have one open window even seeing that they have many costumers

Trying to handle details regarding transitioning accounts as POA on behalf of my mother, who is now memory disabled. She has been an account holder with B of A for 60 years. I have been more than patient during multiple on site appointments at this branch. B of A corporately is an administrative and bureaucratic train wreck and does not give a rip about its customers. It has gotten to the point where I don’t care that the local office treasures my business and is sorry. B of A needs to get off of its corporate backside and service its customers in something resembling a timely manner. It is noted on other reviews that complementary remarks receive what appears to be a personal response and complaints receive template pro forma. If this branch is interested in satisfying this customer, it knows the issues and knows how to contact me. Comment subsequent to B of A response…basic proforma tap dance; treating long time customers as numbers.

He came in for a cashier check, and Nicolas and Rickie did a great job accommodating us makes things very quick five out of 5

I don’t usually give a review but this is terrible I just want the transfer service then one lady come and tell me I need to wait for 2 hours. I have been with BOA for 20 years. It is very disappointed

This branch has one teller working the entire branch. The support staff is unhelpful and does not find any issue with making individuals wait 15 plus minutes to make a deposit to an account. When asked if someone else can assist with the deposit I am told you have to wait we have one teller. Do better Bank of America. This is ridiculous.

Absolutely one of my worst banking experiences. There was one teller at the window when I walked in for a simple transfer and then he closed his window and went into some sort of digital mode and walked up to the customers waiting in line. And then said he could only help us via the ATM. Then the manager came over and I mentioned I had never experienced anything like this at a Bank of America before. She went on to say that she had an appointment with a client waiting and that she could do nothing unless I was willing to wait at least 30 minutes. I proceeded to walk out. This was absolutely ridiculous I came in for a simple banking transaction and I'm told that it will take 40 minutes and to use the ATM, which would incur higher fees. Absolutely outrageous. I've banked with BofA for about 20 years now and I've had to deal with some things but this is by far the most ridiculous of them all.

Walk in for just for Debit card pin not accepted. While she had a up coming appointment after 30 minutes.
Thae called on2.30 to make an appointment’ on one answer the phone.