Baskin-Robbins, Chula Vista CA

So today I went here to buy a cake. There was only one guy working. I walked in and other customers followed. Which seemed to overwhelm the employee quite a bit. I had asked if he could right happy birthday on my lo cake. He said there is no cake decorator there. I was like it's just writing. But do to the fact he had a long line. He didn't want to stop and write on the cake. Employers please make sure your store is always equipped with enough employee's to serve the customers at
100% and not overwhelm them. I love this place but now I have no name or anything on a cake I bought.

Today my wife, my son and I bought and ate banana split ice cream. We have had diarrhea all day. We do believe that what we ate here was definately bad. We will no buying ice cream there anymore.

Ordered four sundaes through Grubhub, when the order got delivered we noticed the banana royale was not in there, it had been cancelled and refunded. When we called to ask why it was cancelled they said because they ran out of bananas. I mean, why not just make the sundae without the bananas instead of cancelling my whole sundae? So now I sit here watching my family enjoy their ice cream while I have nothing. My husband advised them in the future they could also call. The employee stated they were too busy to call this evening. Just disappointed. Could have been an easy fix.they knew they would be disappointing someone on the order: (

Displayed social distance markers and signs, there was a line but it was hard to see what flavors they had and they didn't have the same flavors I wanted when I looked it up. I ended up picking the flavors while I was in line. I got the double scoop in a cup with pinapple coconut and strawberry cheesecake it costs a little under $6. Both were good but nothing amazing. There was two employees that helped customers right away as we walked in. They wore masks and rang us up at the register in a timely manner. As of today, June 5 2021 they are still not doing samples for the flavors.: (.

Bad service from one of the old men there in the store he was so rude you should check well before hiring I know maybe is a stressful day but be friendly and nice with people

Two friends and I went for an ice cream dessert. I ordered a single in a cup. They each ordered a double in a cup. They need to learn portion control. Mine was a scant scoop. Theirs were overflowing at more than twice what I'd gotten. They need consistency in portions. Make the scoops all small or make them all large but don't serve people in the same party very different sized scoops.

Everyone knows that I frequent Baskin-Robbins and I've been two different ones throughout San Diego County. I've been to this Baskin-Robbins two times in this tragic situation has happened to me both times. I get the same thing every time one scoop of vanilla ice cream with hot peanut butter topping warmed up in the microwave in a separate cup. They are very generous with the ice cream which I love but the peanut butter is always old it's starting to make me wonder if they ever change it out I'm scared for my life so yesterday I did not enjoy my ice cream this is the only Baskin-Robbins this happens to me.