Baskin-Robbins, Sacramento CA

Without a doubt this Baskin-Robbins is a great place to come in and have an ice cream! It is clean and organized, and the staff is very hospitable and friendly! Two Thumbs up to Kendra the manager! Super friendly and professional!

This is the worst store to get any kind of ice cream. I asked for their Oreo Sundae and two 2 scoops Sundae. The Oreo Sundae they put in a small cup. Normally it's the tall cups, everything was practically melted. Barely any ice cream in the cups. No whipped cream, no cherries. NOTHING! They do not care what they give you. They just want you out their sight. This isn't the first time they've done this. Please don't waste your time or your money. I hope the store gets closed down.

This place was real yummy loved the ice cream and the selection they had was bummed they didn't have waffle cones at the time I went but it was yummy

Always come here to get my World's Class Chocolate ice cream Staff is always friendly!

This place needs to hire more people I shouldn't have to wait for 30 to pick up a cake that I placed the order online for a certain pick up time

I came in while working during my driving route as a courier so not a lot of time to spare in between stops. I asked for a simple medium reeses peanut butter milk shake. They took a minute to look around back and then said they ran out of milk and sent an employee to grab a $20 bill out of the register and go grab milk from the store next door. I waited for a good 5 min and never saw that employee come back, next thing I know the lady behind the counter says my order is ready. You can see in the picture, my drink not filled up all the way for the high price they charge of $7 for a medium shake because they only put an inch of leftover milk in the blender and didn't wait for the other employee to return with more milk. I also had a $2 off mobile coupon from "Tmobile Tuesdays" and although it scanned, it did not take the deduction off. I can the register still said $7.60, and I said it was supposed to take $2 off and she said "oh sorry, $5.60". And when I paid the remaining balance, it still charged me the $7.60. She took the receipt, crumpled it up and didn't even ask me if I wanted it and just said have a good day and didn't even hand me the drink, just left it on the counter closest to her. This place judging by past reviews needs a lot of help.

The folks at this Location are Always Friendly & Courteous! It does mean something to be nice to customers, even when it's a Crazy Day!

Of Course, the Ice Cream is AMAZING!

The young blonde woman is very rude and horrible customer service. She had a bad attitude and was arguing with a customer when the customer did nothing wrong. Also got a strawberry/Banana smoothie and there was so much ice in it that is all I could taste. The lady who took my order was nice but she barely listened to what I said. I told her clearly everything I wanted and she still asked multiple times and still got it wrong.