Bath Planet NorCal

We chose Not Cal Remodeling because we were impressed by their professionalism. That is and continued to be true until 8 months later when we ran into some problems. It took 9 calls over the course of two months for any of our calls to be returned. We spoke to schedulers and the project manager before finally calling the sales rep who is the only person who was able to get anyone to call us back. Apparently it was the owner or next in line. Then we were told the warranty Darwin (project manager- who failed to return all 3 of calls placed directly to) discussed thoroughly with us was not valid. Any problems you come across with this company will be ignored unless you continuously place calls and then the warranty explained to you may possibly be denied.

My wife and I were planning a bath remodel and we worked with Bath Planet NorCal to plan out our two new bathrooms. We worked with their designer Elysia and she was fantastic. She listened to our concerns and questions and she planned out two wonderful bathrooms for our townhome. We had to put our plans on hold due to the changing economic conditions we had to put our plans on hold and Bath Planet NorCal was very understanding and worked with us to delay our remodel.

Great team and company if you are looking to remodel I strongly suggest you give them an opportunity to earn your business.

A sales consultant named Nam Nguyen arrived he seemd like a nice guy, while I left alone to take the measurements he closed the bathroom door which our private bathroom and decided to pee with even asking. When it was time for him to come up with prices he asked me for our home internet password, which I thought it was strange. When I told him sorry I can not share my home password with him, he got mad and told me that we would not be a fit for his company. I called the company to let them know but they didn't bother to follow up.