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BAY AREA RUG CLEANERS - Cleaning, Repair, Stain Removal Services, San Mateo CA

Address 53 43rd Ave, San Mateo, CA
Phone (650) 339-1616
Hours 10:00am-7:00pm
Website bayarearugcleaners.com
Categories Carpet Cleaning Service, Oriental Rug Store, Rug Store
Rating 4.6 11 reviews
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BAY AREA RUG CLEANERS - Cleaning, Repair, Stain Removal Services reviews

11
Sort by: date highest rated lowest rated most helpful
carole
August 16, 2023 5:26 am

I just picked up my oriental rug from Ali and he did a FANTASTIC job! He cleaned it beautifully —- and repaired a couple whole holes. Hes an old world master who cares about your rugs. And his prices are very fair.
I’ll be coming back!

Zirong
August 16, 2023 12:44 am

Very Disappointed.

I recently took my rig to this store for cleaning, hoping to give it a fresh lease on life. However, I must say, I left feeling most disappointed than ever.

I was shocked when they asked for a whopping $90 cleaning fee for a relatively small rug. I had hoped that the price would reflect the quality of service I’d receive but I was wrong.
When I pick my rug, it didn’t look like had been cleaned at all! The stains and dog hair were still glaringly obvious.

I wouldn’t recommend it to anyone. This store is not one worth your consideration.

Dana
July 15, 2023 7:04 am

I've been coming here almost 5 years now, couldn't be happier with Ali's quality and speed. Good price and excellent care regardless whether its our white silk Persian rug or the wool Pottery Barn office rug.

Mia
April 16, 2023 12:49 pm

Highly recommend. Very reasonable prices for vintage Moroccan and Persian rug cleaning, which were damaged from water and mold.

ChristieM
April 16, 2023 3:44 am

They picked up my living room area rug, cleaned it thoroughly and brought it back. It looks fantastic. I had it cleaned by a different company a year ago and was not pleased. It looks almost new again. I will definitely be using them again and I highly recommend this business.

Ahmet
April 07, 2023 9:52 pm

I have vintage family heirloom Turkish rug which needed a deep cleaning.after make a search i found out that the only handmade rugs care company in bay area is bay area rugs company.i took my rug to them to have it deep cleaned.meanwhile my rug had some fries here and there because of its age, when i went there to pick up my rug back it was cleaned.i found out that they have fixed all of smell issue that my rug had.they said if they did not fix the rug before washing the small fries would have gone even larger during washing, which make sense to me as well.i think they deserve more than 5 star review because they saved my vintage rug for me.i found out that rugs cleaners and carpet cleaners are way different.handmade rugs should be cleaned by oriental rug cleaners not by carpet cleaners.
Doctors are not veterinarians and veterinarians are not doctors, they do different things

Bay area rug cleaners stuffs are very friendly and super nice.they know what they do.i highly recommend this place.

Chloé
April 07, 2023 7:56 am

I've brought three rugs here to get cleaned-one from Pottery Barn, another high quality rug from Afghanistan, another Turkish kilim- and Bay Area Rugs and Ali have consistently done a fantastic job. Dirt and water stains were removed, and twice the stubborn smell and stain of cat pee. I am very satisfied with the quality of the work, the attention to detail, and the reasonable prices. Highly recommended for all Bay Area rug cleaning needs, its even worth a long drive!

Fizzy
February 07, 2023 5:03 am

I love this business, they have a sparkling selection of rugs. It is my go to rug supplier and I’m sure I’ll but here in the future.

jamie
February 04, 2023 12:09 am

I wanted to find out about a rug I recently purchased it's age, quality, knots per square inch and how to clean it. My friend was once an employee of Ali's and recommended I go to Bay area rug cleaners. Ali greeted us with a welcoming smile and treated me like We had been life long friends, very sincere, honest, and informative. He doesn't tell you what you want to hear but gives you honest and non biest solutions on how to fix, clean and restore your rug back to it's best tip top condition possible. His knowledge comes from hands on experience from cleaning thousands of rugs over the years. He taught me that every rug is different and are made with different materials. It's important to know what the rug is made from either silk wool or synthetic material etc. The before and after results from his rug cleaning really impressed me. Thank God I didn't attempt to continue cleaning my rug at home I would have destroyed it. He tests for color bleeding before hand and knows what cleaning solutions will tackle or correct any problem area on your rug. He also told me where my rug was made, the tribe that made it and the materials used to make it and how old it was. Thanks Ali for being so sweet and informative, you have taught me to appreciate the art and history of my handmade Persian Rugs. You are the best!
Sincerely,
Jamie

ahmed
January 06, 2023 9:26 am

One of the best stories I went to. Had a lot of different opinions great quality and amazing customer service. Would go back!

Michelle
December 25, 2022 3:19 pm

Short Answer: Come here for your rug/ rug cleaning needs

Long Answer: Come to Ali if you want someone who will love your rug more than even you do. He is thoughtful, attentive, and kind to you and your rug. He loves his craft and his customers, and it shows. Ali cleaned and repaired a family heirloom rug for me, after it had been attacked by moths. I will be back with my other rugs soon.

No one can beat Ali’s prices or service, highly recommend. If you are lucky he will share some wise life advice as well (for free).

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