Bdk Septic Services, Santa Rosa CA

The service providers are great and timely, but their administration has bad customer service. I initially called and emailed to set up a new service, and didn't receive a call back for several weeks. The admin mentioned that she doesn't check voicemails or emails until the time was closer to monitoring reports. It was impossible whenever I tried to reach customer service - very unprofessional. The business should invest in admin that has proper customer service skills.

Well run company that answers their phone when you call, shows up when they say they will, and does a very professional and thorough job at a fair price. Mike had helpful advice and suggestions and was happy to answer my questions. I heartily recommend BDK Septic Services.

BDK Septic Service should be your choice for septic service in Sonoma.

Professional and on-time, Mike quickly found the septic tank and quickly had the hatches cleared. He diagnosed that the tank really could go another year or more before pumping: honest and forthcoming. We decided to go ahead with the pumping, and it was done in no time. While we had the tank hatches exposed, he even suggested I take some photos with my phone, so locating the tank would be easier the next time.

A family owned an operated company, BDK Septic Service did a great job.

Good service and wonderful, knowledgeable people.
We love and depend on you, Ben, Jason, and especially you, Chris!