Beach Cities Scuba, Dana Point CA
| Address | 34283 Pacific Coast Hwy, Dana Point, CA |
| Phone | (949) 443-3858 |
| Hours | 10:00am-5:00pm |
| Website | beachcitiescuba.com |
| Categories | SCUBA Instructor, Dive Shop |
| Rating | 3 3 reviews |
Nearest branches Beach Cities Scuba — 925 N Coast Hwy, Laguna Beach, CA, United States |
|
|
Similar companies nearby California Scuba Center — 510 Shaw Ave, Clovis, CA Santa Barbara Aquatics — 5822 Hollister Ave, Goleta, CA Depth Perceptions Diving Services — 12322 Los Osos Valley Rd, San Luis Obispo, CA, United States Raptor Dive Charters — 1559 Spinnaker Dr # 108, Ventura, CA, United States |
Beach Cities Scuba reviews
3 The staff were all 4 and 5 star employees, really great people, however, equipment we used during charter was pretty beaten up, they didn't have fins to rent (you're a dive charter, come on), and they use weight belts instead of integrated weights. The BCD's seem old but still any dive company should be using integrated weights. Equipment just seemed very dated. I have was certified 15 years ago and honestly this was the first time I have seen a dive belt since the drills using them in class.
The charter was ok but doesn't compare to others I've had.strangely employees don't set up your equipment, and the dive master stays in the boat. I was from out of town and completely unaware of the site conditions outside of temp. Perhaps I am spoiled.
Again the employees were great, really liked them, gear was garbage and felt that the dive itself was over priced for what was offered.
Really disappointed in our sole experience with Beach Cities Scuba. We booked a boat dive starting at Dana Point on a Sunday and flew into San Diego from the east coast for this boat dive. We paid for an AirBnb and plane tickets to attend.
The day before the boat dive, we get an email saying Beach Cities Scuba decided to cancel the dive because not enough people signed up. How disappointed would you be if you planned a vacation only to have the reservation revoked less than 24 hours before the event after having flown in?
The worst part is that when I asked for some help with referrals to maybe another local boat dive or local dive site, they completely ignored my questions and responded that my refund had been issued. If it were me, I would've at least attempted to help recommend some spots, especially since we aren't local.
Really a negative experience. The trip ended up being wasted because of their last minute cancellation. If you are thinking of booking a boat dive here, just be aware that the event may be canceled just a day beforehand without notice.
Amazing customer service and always wiling to help find what you need! From scuba to filling up Mammut avalanche air bag canisters! Best shop around!