Beachview Realty, Newport Beach CA

I strongly do not recommend renting with Beachview Realty. We arrived at 4412 Seashore Drive Unit 8 on Saturday, 9/25. When retiring to bed, we learned one of the bed boxsprings was broken. We called in Sunday, 9/26 @ 11: 20am and reported the broken bed. We received a voicemail from Celine on Monday, 9/27 @ 10: 51am asking permission to come fix it. The technician came, and insert a piece of plywood at the foot of the bed. The boxspring was broken in the middle of the bed. The bed was never fixed and we ended up spending our stay on the couch. We reached out to the property management company for a partial refund. They declined as they claim we didn't report the incident until after 24 hrs. We reported it the following morning less than 18 hrs into our stay, they didn't get back to us until almost 24 hrs after we reported the issue. They claim the work order stated the technician fixed the top of the bed and it was in working use. He actually put the wood at the foot of the bed, and the break was at the middle of the bed. Brian kept claiming that whether we deemed the bed fixed was subjective. Two arguments to that. First, isn't your technicians assessment also subjective? Second, wouldn't it be obvious when a boxspring is caved in the middle, a piece of plywood at the foot of the bed isn't going to remedy the broken boxspring that is caving into the floor? I wish I could contact the owner directly to let them know how unethical and dishonest the property management company is.

Booking through them was easy and cheaper than using Airbnb. The house was so clean and in a great location, close to everything. Staff was so nice and helpful. Will book with them in the future.

My family and I had a wonderful time staying 9 days on the Bay side with a gorgeous view of the harbor. Our only issue was a burned out lightbulb that we couldn't reach, which was replaced within hours of our notification. This was our first rental with Beachview but certainly not our last.

My kids and I just had a great vacation at a Beachview property. Excellent communication from the staff and very quick responses to any questions. I highly recommend renting from this company.

This our 2nd time using beach view reality! They are the best to work with and they have the best employees! See ya next year!

Allowed me to rent a house and took full payment from me only to cancel my reservation twenty days before my trip stating my rental agreement had "never been approved. " When I asked them why they didn't tell me this sooner they said they had "the wrong contact information" even though it was correctly listed on the agreement AND I had been in contact with them several times about other issues. Save yourself the headache and book somewhere else.

If you like being taken advantage of as an owner, this is the company for you. They charged $271 for 2 $30 Rokus and a WiFi extender you can purchase for $25. They charged over $250 for things that, after a quick check on Amazon, came out to under $100. They made dozens of these purchases without approval. Their contract says they cannot spend over $500 in repairs without approval—I have more than a few that they never asked on. They accessed our private, locked closets, without permission, to use as storage. They charged $1600 in expenses for ONE month.

We found out an extra person was living in the duplex that’s rented full-time (one unit is a vacation rental) —we repeatedly asked them to charge more because it’s a breach of contract and extra use on the house—it took well over a month for them to even contact the renters.

All of this is on top of being treated incredibly rudely. Having worked in property management, I cannot even fathom speaking to clients the way they do.

They get 5 stars for taking advantage of their clients and treating them poorly. 0 stars for any sort of ethics.

We loved dealing with Beachview Reality. I had many questions and they were answered promptly and by very cheerful people. The pictures of the house were exactly correct. The home we rented was beautiful, clean and spacious. We can’t wait to go again!

This is for 110 Sonora property in Newport Beach, CA. The property is great as it is literally steps from the beach! The property was very much outdated and ran down. Towels were thin & old. Knife sets were super dull. They need to update the description on website. When we arrived, the fridge was deactivated on water & ice maker! When asked why, the response was "we deactivated all our homes as it breaks easily! " We paid a cleaning fee but when arrived, pots & pans & dishes were dirty. They also made us clean the house when before we leave (dishes/pots & pans/take out trash/put away small appliances". What is the point for the cleaning fees when things are not cleaned for arrival & we still have to clean? Stove top was old and the heating elements were tilted so you'll have to hold the pot/pan to prevent it from falling over. See pix below. Dangerous to cook w/liquid as it could fall over and burn someone. If you're renting here w/o plan of cooking, then it's OK. The BBQ grill is also very old but still works. Hard to ignite. The Beachview Realty place is definitely friend & responsive to phone calls but definitely the property is completely outdated, not as described. Be ware of the using utensils/plates/pots/pans in the kitchen as they are dirty!

Highly disappointed! Spent 5 days in Newport. The house next door was being renovated. The houses are just a few feet apart and needed to leave windows open with no air conditioning. 3 of the days had 12 hours of extremely loud jack hammering starting at 6am. There were water bottles filled with urine left around the outside Of the property. We were only able to park in the garage half of the time due to trucks blocking the driveway. All of this was unfortunate and disappointing. But what was the most frustrating was when i called Beachview assuming that as the property management company that they would take care of these issues. They told me to call the police about the urine bottles. Take pictures of the trucks plates and report them. And then she explained to me that when you own a residence you cant control when other people do renovations. My frustration was I dont own the property. It is rented out for gain. Its a business that sales a promise of a nice home for beach vacations at top dollar. I asked if we could move to another rental to which she said that isnt possible. I understand that the property management probably wasnt aware of the scheduled jack hammering, but when they were made aware They took zero responsibility. And passed it onto me the consumer to just handle it. Seriously 12 hours of a hack hammer! It was miserable

Beachview Realty is absolutely amazing! I highly recommend them for any of your real estate needs!

Beautiful place steps from the best beach and West Newport shopping/amenities. Mary is super host, rooms super clean, we had a fantastic visit (with parking, a must in Newport). Loved it!

We had a great stay, the ocean front house was perfect! Beachview Realty was wonderful to work with and the staff was friendly and professional. We would definitely book through them in the future!

I booked a space for the weekend of my wedding. I booked on Airbnb which I prefer because it’s hassle-free, that is until you find yourself renting from Beach view realty. The day of my wedding they called to ask me to drive in to their office to sign yet another copy of their rental agreement, which I already signed digitally and like I mentioned before I choose to rent on Airbnb specifically for their hassle-free booking and stay. Beach view was aware that it was my wedding weekend and would not stop calling me insisting I drop everything to drive in to their office. To top it off, when I asked why they had such an antiquated policy the rep (who clearly lacked any training whatsoever) explained that they had to meet the renter in person and see their ID because they once had a murder at a location and the renter used a false identity. When I brought all of this to their attention, did they apologize or try to remedy the situation? No, they made excuse after excuse. This I’m taking the time to spread the word. Worst customer service ever

We had the best vacation ever. Our beach house was clean and inviting and was in the perfect spot! We are looking forward to coming back next year!

Great location, close to beach, grocery store, restaurants. You don't really need a car to get around. It was handy to have off street parking in the garage and do recommend a small to midsized car if you do have one. The place was clean and had everything we needed for our stay. I would stay there again.

Great customer service by Celine! She was very friendly and went out of her way to recommend us places we can take with our kiddos. She was very patient in answering all questions I had regarding the property. I highly recommend staying here if you love being right next to the beach. This was during spring break and we stayed with our little kids 2 and 5 and there were no problems at all!

Had a great spring break stay with Beachview. Was even better than I expected. And dang it I forgot my beach towels but that had a closet full of them for me. Much appreciated.