Bear Valley Firestone, Hesperia CA

My family and I have had great service from this location for the last 15 or more years

Came in due to a flat on our way to Vegas. The service was less then 20min. Staff was super friendly and helpful. So glad they were open on a Sunday.

IF I could give them a negative zero I would Im a trucker and I had stayed at the hotel Stay Sure Inn by best western. Unfortunately Someone put a drill to my gas tank drilled 2 holes and stole gas out my truck.closes place was the firestone. The old man thats works the counter was flat out just rude and not customer friendly at all to me but was nice to the next guest after he told me to basically leave his store he couldn't help me. I guess I wasn't exactly the corporate color

Had a blowout Sunday morning around 3am, got to the shop, and they had tire waiting for me when I got their that I had talked about o the phone, got it done as soon as I got their.great customer service and employees were

Been going here for 7+ years and the treatment my husband and I received today was beyond shocking and totally unprofessional to say the least. We came in to discuss an issue we were having with one of our cars that has ONLY been serviced with them. Our goal was to hopefully come up with some sort of resolution and both Brother's were so dismissive and rude and basically told us to sue them. Anyone can make a mistake even after being in business for 30 years, but we were offered nothing but disrespect. I normally don't bother with reviews but this situation today was warranted. So regardless of their 30 years in business these guys don't know everything and appear to be unwilling to address concerns that a customer might have. Or was it just because it was US they have an issue with. What goes around comes back around

Not only did I get a great price, but fast and competent professional service. I was so impressed with the way that the place was ran with personal attention from the manager that I have made a commitment to only use Bear Valley Firestone for not only my tire needs for myself but also my company. COUPLES PARADISE ADULT SUPERSTORE. And my husband, Charles Laughlin, has also made the same decision because of his great experience there We even got a discount just for asking! And we spent over an hour calling everyone in town so we know they were the best!

I had a screw in the tire of my Chevy Tahoe, and losing air fast…BV Firestone fixed it in just a couple hours!