Bella Vista at Hilltop Apartments, Richmond CA

I lived in Bella Vista for 15 years. Amalia she helps me every time I need it and she is a wonderful person.

Yaqui and Ana Was very helpful and very respectful and on top of my problem I need to fix thanks you lady's agin You guys was awesome

Ana was a great help and provided much needed information! Answered all questions and directed me to someone else if she couldn’t!

Special thanks to Camila and Anna from member services for promptly responding and resolving all the issues that we have faced in the past year. They have made sure that our issues get resolved as soon as possible.

The move in process took longer than usual, because of the Veterans Administration, it was a little frustrating but Mrs. Johnson guided me through the process, promptly returned my e mails, and reminded me that patience is the key word, and I'm glad I was Because I love my new home!

On Sat 4/16/22 Roland our maintenance man installed a new stainless steel dishwasher.

This request has been outstanding for months due to several issues. Initially, COVID-19, then the dishwasher needed to be ordered. Maintenance came and looked at the dishwasher because the water would not drain and they replaced a part but dishwasher still did not operate properly and a new order as placed. Once the dishwasher was in an appointment was scheduled for 4/11/22 but I was still asleep when maintenance came and asked them to come back in 15 minutes, they returned on 4/16/22.

I called Resident services and left messages. Initially I was told this was not a priority because "the sink still works. " Once COVID-19 was no longer an issue one of the maintenance staff wanted to install the white dishwasher and we declined. The correct dishwasher was eventually installed by Roland on 4/16/22. I confirmed that another maintenance member came on 4/11/22.

Yaqui scheduled the installation and followed up with me to make sure it has been taken care of.

We are glad that the maintenance request has finally been completed. Dishwasher is running very good.

Terrible condominium! Work very poorly this month of june 2018 they charged $200,300 and up to 500 for dalay of rent by an error of the in the system!

We been live in Bella Vista for very long time. Amália always been helpful at the office. Parking is a problem they need to fix. But we are happy to live here.

Gale was very helpful and welcoming, ensuring that my move was as seamless as possible. Thank you.

Our leasing agent Gale made our move in super quick and simple! She was very attentive to our moving needs and was easily accessible by phone or email. The apartments are great and offer a variety of amenities such as a pool, basketball courts, gym, etc.

Bella Vista is a great place and has the best staff, specially Amalia she’s a great person and super professional.

Lovely experience, thanks to the team especially Yaqui, Camila, Kyree, Ana and Cynthia. Thank you very much for all the help and making my visit very pleasant.

Through these trying times Ana in the leasing office was very helpful navigating new changes. Thanks again Ana!

I recently Moved in this is my very first apartment & my truck was broken into barely day 5 of being here.so much for having a gate code! Anyone can drive in this is absolutely ridiculous the security is non existent & when you call the office they dont answer so you can make a report.an their views on renovation is painting over everything an calling it “New & Beautiful”. There are alot of bad reviews an i didnt think i would personally experience it but i am an its not comforting. && as well to add to my vehicle being broken into i can not have it towed because my ignition is so damaged i cant put it in neutral to take to have it inconviently fixed.an to hear that 20 plus cars were broken into in this area is beyond the word ridiculous.