Berea Automotive, Visalia CA

Called to get a quote the female receptionist was so rude and said a outrages number on how much they charge per hour. After hearing from another customer that they got good service I did not expect this. They need to have better customer service. Especially when getting quotes.

I've had the pleasure of working with Ozzie, Juan and Delia and cannot say better things about Berea. They are incredibly reliable, trustworthy, friendly and very fairly priced. They have been servicing our fleet for close to a year now and have done a fantastic job all around.

The quality of work and time these guys put into their customers is unmatched. Both Ozzie and Juan know their stuff and explain repairs very well for non-car savy people like myself.

110% would recommend, these guys are easily the best mechanic shop in town.

They are great family owned business. They are on the ball doing a great service. The picture of me in my first car in Malibu getting gas at a Texaco on the coast hwy. The other is my wife and I on one of our trips to the Oregon coast.

Great shop with a great staff. Their customer service is top notch. They treat their customers right

Once Again Ozzie Has Done A Fantastic Job Servicing Our Volvo! We Even Got Our Smog Done Here! Quick, Efficient, and Always Affordable! A special shout-out to Delia, office manager…flexible schedualing and super kind! Thank You Ozzie and team!
-V

Got my car back thanks to Ozzie and Juan! Wish I would’ve called sooner! They are awesome and know what they’re doing. I definitely recommend coming to them great fast service! Thanks again guys!

Thank you Ozzy and Juan you both are great thank you for the work you did on my vehicle and having great customer service.

Very friendly and honest. Ozzy and Juan like to follow up and make sure your car is running fine after it has been in their shop which I appreciate.

By far the best shop in town! They have been working on my cars for a few years now. They are quick and efficient, and never over charge. I’ve called a few times with emergency repairs needed and they always get me in right away. They also check in weeks and months after to make sure all repairs are going smoothly still. Thank you for being a trustworthy business!

These guys are awesome, they always do a solid job and have good customer service and communication skills. The owner is a really good guy and his choice of hiring reflects good judgement here. They do a great job with repairs or replacement of parts for a good price and offer a military discount as well. They quote for labor and for parts and let you know exactly what is needed for replacement so if you feel like it can order your aftermarket or OE parts from a 3rd party if needed to save money or shop around for a deal. They have always been honest and upfront with me so I am comfortable using this shop for repairs on a higher end car. A lot of places have refused to work on the vehicle i have because of difficulty, experience or cost of repairs for it, since it's an S6 audi but they always come through with the ability to make things happen so truly appreciate them for that. Definitely recommended for an all around good experience.

I purchase a used vehicle that I shouldn't have. Berea feels my pain as I did theirs. We're working together to come to a solution.

Awesome experience, great place to bring your vehicle. Friendly service and will continue to bring my vehicles when needed.

I had an issue with my brakes pulsating while stopping, the brakes and rotors were only a year and a half old so that wasn’t the issue. Other places said I needed new rotors, the staff at Berea Auto found out exactly what was wrong and fixed the issue. Instead of just replacing brakes and rotors for a temporary fix they fixed the actual issue at hand. I am extremely happy with the service and pricing of the job. Will definitely go back for my automotive needs.

I took my dodge Durango to get a diagnostic unfortunately it was my lifters and cam that needed to be replaced. Berea Automotive did a great job although the job was a few days longer then expected Ozzie was very honest and worked with me to make it right. Ozzie also showed me the damage that my lifter caused which I appreciated. The job was done right and my car no longer makes any ticking noises and drives smooth. The price is also reasonable.

Everyone in shop is nice, Juan explained everything to me and, Delia at the office also a nice lady, I will come back! I recommend anyone that needs to take the car for repair this is the place to take ur vehicle thank you