Berkeley Heat Tubmakers
Address | 915 Ashby Ave, Berkeley, CA | ||||||||||||
Phone | (510) 843-2000 | ||||||||||||
Hours |
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Website | www.berkeley-heat.com | ||||||||||||
Categories | Fireplace Store, Hot Tub Store, Sauna Store | ||||||||||||
Rating | 4.9 18 reviews | ||||||||||||
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Berkeley Heat Tubmakers reviews
18Great product, knowledgeable staff, good value. This was my third gas insert from Berkeley Heat. I highly recommend them.
Super helpful, easy to work with. They walked us through the options, and we got exactly what we were looking for. Great company.
Both the sales and installation people were very professional. I would recommend Berkeley Heat. They did a very good job with our installation.
The purchase and installation of my Regency gas fireplace insert went smoothly and rather quickly. Moises and his team did a fabulous job of installing the insert and now my vintage tiles in this 103 year old house really is showcased by the Regency insert. Kona, the plumber came promptly and Moises Tapia was very courteous and efficient in doing the electrical. I would highly recommend Berkeley Heat and this team of contractors.
Excellent customer service from both NIc and Cesar. Any and every question we had was address quickly and completely. I feel the price of the unit we ordered was fair. The installation my Moises and his son, Isaac was also excellent. I have recommended the services of Berkeley Heat to a friend that is interested in getting a fireplace insert. I know my friend will be treated fairly and with respect.
Nic was awesome and spent the time really understanding what we needed in terms of our inserts. Raincrow and team did a beautiful installation job. The scheduling was a little challenging given it's the dead of winter and they have full calendars, but once you get them to your home, you won't be disappointed!
Cesar was very knowledgable about all the fireplace options and helped me choose a beautiful solution that fits my fireplace. He arranged for an installer who did a great job; his price was very competitive. The day of installation the log set supplied was missing one item (the volcanic rocks) and Cesar sent someone out to my house immediately with the rocks. Thank you Berkeley Tubmakers!
Knowledgeable and friendly. Helped me find the right unit for what I was trying to accomplish in the space. They were also very helpful (and patient with me) when I changed my mind on components 2 days before the install. Thank you Berkeley Heat for a great experience!
Nic was helpful, and his dog makes the shopping and purchasing process even better. Our fireplace insert was installed today and Moises and his team were outstanding - professional, kept the house very clean, quick, and a pleasure to work with. We’re very happy.
We knew pretty much exactly what we wanted so the purchase process was quick and easy. Moises the installer was fantastic. He came during the day on Christmas eve to complete the installation so we'd have the fireplace for our family gathering. He also went above and beyond, recommending a couple changes we wouldn't have thought of that really enhanced the final product. And he and his team kept our home very clean during the install. Over all a great experience.
I really knew nothing about fireplace inserts before coming to this store - the staff was super helpful, and made the whole process easy. Thanks!
We received excellent, fast and efficient service and installation on our new gas fireplace insert. I look forward to the morning glow staving off the winter chill. Thank you!
Great dealing with Berkeley Heat from start to finish! We love our new insert-finished up today! We highly recommend them!
Great installation and easy to work with both the sales team and the installers. Loving my new fireplace. The only downside is I wish the termperature were programmable so it could turn on and warm up the house before I get up in the morning.
Berkeley heat was knowledgeable about their fireplace products and all the options. They were right on with the timeline, install, delivery, etc.their install person communicated directly with our contractor. The whole thing was perfect and seamless. We are 100% satisfied!
Beyond OUR expectations ~ flawless knowledgeable service and installation & sales staff that really cares for your business. Can not say enough about installing crew.
They helped me select the right hot tub, and then stored it for me for an extra month until my landscaping plans were done. Nic is very nice, and the contractors he recommended for delivery & gravel pad and electrical hook up were also top notch. Plus they have a cute little dog on the premises!
Amazing service all around. The entire team was highly professional, fast, experienced and helped me get the best hot tub for my needs with very little effort.
I’m in hot tub heaven and feel comforted knowing I have great local support and supported local business.
Highly recommend.