Best Buy, Riverside CA

Best Buy is just not how it used to be. Prices are high, store is unorganized, and even the temperature inside the store is uncomfortable. The employees are chatting with each other more than helping customers. I barely lasted 5 minutes in the store before I just walked out.

This is my second time of driving to this Best Buy to purchase home security equipment, this location has a way better selection & in stock items. Customer service has been excellent both times I have been here

I bought a TV after getting lots of knowledge and assistance about the new flat screens. Thank you Best Buy.

Great customer services. Amanda on the Cell phones Department help me out.great attitude. She resolve all my problems that I have with My phone. Thank you Amanda.

Had exactly what we were looking for and got quick delivery with installation. Previous visit to another store couldn't deliver until October 23.

The customer service from geek squad was amazing this employee Alex got my problem solved in a matter of minutes and was so helpful and kind the entire time thank you Alex for your amazing customer service

Ryan, the sales representative at the Moreno Valley location was very attentive and demonstrated knowledge on the topic. He explained in detail the various components of the laptops we were looking at. He made my experience at Best Buy a pleasant one!

Best place ever. I'm a senior and needed a new cell phone for my husband. They were kind and helpful.

Been here for 10 minutes seen their workers see me then quickly look away not trying to help saw them walk to do absolutely nothing so it's not like they're helping other customers and yes I did ask for help already

Went to buy a speaker, they had nothing on stock, they told me " go to another store"

I ordered a refrigerator waiting a week, was called the night before it was arriving the next morning. The delivery truck shows up with the wrong refrigerator that was crushed. Best buy still hasn't returned my call. So I go to the store to get a refund. I order another one that says "AVAILABLE", paid and scheduled. I wait a week, last night I get a call it's coming this morning. The delivery truck shows up to tell me the refrigerator is out of stock. Still can't reach best buy.

Purpose was to go in and look. Hubby decided to buy a few things. The employees were very helpful and you are greeted when you walk into the store.

Good experience, with my son to buy a phone holder for his big truck. Nice people there to help you.

Don't buy a phone and warranty from them. The sales person lied to me telling me that buying the warranty with them was going to save me money because if something happen to my phone there was no deductible. I believed the sales person and bought the 2 year warranty, $275 out of pocket right away. Today I went to get my phone repair and they told me that I needed to pay a $200 deductible to get my phone fix (cracked screen). I ended up speaking to the supervisor and said that it was my fault for not reading the contract so I still had to pay the deductible of $200 regardless of what the sales person had told me. The supervisor was super rude and disrespectful. I usually spend over 10k a year at Best Buy and been a loyal costumer for over 10 years but no more buying from this company.

To my surprise they finally have some educated sales associates in this store. In the past i went in and asked a out minor details and they had no idea what i was talking about. It was a good expert today and i highly recommend this store. Prices one can always find online cheaper but not with this service. Overall very good expet.

Sean was awesome and gave an amazing experience just connecting a phone. 20/10 cool duck tat too