Best Windows & Doors, Big Bear Lake CA

I've used Best Windows & Doors twice at my cabin in Sugarloaf. First, they replaced a back door for us, we had them add an extra large dog door I had purchased, as well as a window to the door, they worked with me to ensure the measurements would be correct as to not compromise the structure of the door, and that door truly turned out to be one of our (and our dogs') favorite parts of our remodel. I don't have any "before" shots of the back door, just two "after" photos. It is a quality door with everything we needed, it was installed properly, framed well.
About a year later we decided to update our windows. I do have some before-and-after of the windows (the old silver framed, and the new black-framed windows). Again, quality work by a quality company. Everyone at Best has been courteous and a joy to work with. I particularly enjoyed getting to know my window installers, Jeremy and Matt. They are great people, very hard-working, they pay attention to details, they are super courteous, and they just do fantastic work. I highly recommend Best Windows & Doors in the Big Bear area. Special shout-out to Jeremy, he is a class act, he works super hard, and he makes sure you're happy with everything. Thank you, Jeremy and everyone at Best!

Ordered a new chalet window.
They came out the same day to prepare their bid. Called w price w/in 24 hours.
No competition since the otr local company could not come out to look at it for nearly a month! We loved the price and the guys were friendly, efficient and quick! It was a half hour from start to finish. That includes the time to make my pit bull comfortable with their presence. If there were 10 stars, they would get all of them! Thanks guys. You are the Best!

They are so wonderful and helpful. I got great service and a good price. I would recommend Best Windows&Doors to anyone. Truly Happy

Had all our windows and sliding doors replaced, the crew was great and they kept everything very clean during install

TERRIBLE service. Got my appointment wrong multiple times. They already had to reschedule on me and I have been working with them on THEIR schedule. The “maintenance” guy went to the wrong house. I waited ALL day for the guy to show up and he called, but he was at the wrong house. Described some truck with a cab over outside. I have a new white car. He said because “I wasn’t home” (which I was!) I have to reschedule. When I called the front desk they passed me around from receptionist to receptionist, these ladies were obviously frustrated with one another for neither office clerk doing their jobs right. The girl on the phone said they believed the delivery driver over me, no apologies what-so-ever. I have been in Big Bear over 13 years and have had some bad service. This tops it. I refuse to use a business who said out loud —- I believe the delivery driver over you. This is bogus. These windows might be good quality but this service is absolutely terrible! Highly recommend using another company.

They gave a worker my private address and sent him there when I decided to not take the job. Sketchy if you ask me.

I never went there but my phone calls were promptly returned.