B&G Tire of Clearlake

Love this place and the customer service here is phenomenal. I couldn't ask for better than this, if they can't help them they guide you to get the help you need

The people at B&G tires are family and they take care of their customers very well and I wouldn't recommend any other tire shop around Clearlake California other than these guys I've had nothing but great experiences with them.

Went in for an oil change, Today 6/7/2022, dropped my car off, not even 10 minutes later i get a call back saying they broke something during the oil change they "cracked" something. Proceeded to try and Charge me for the replacement part. I found that super shady, Especially when it was caused by them. Get a return call to come pick the car up after it was done, I asked him why he thought it was ok to charge for something they broke, regardless if its some plastic piece or not, it was in there hands being worked on.

He then proceeded to not charge me for it once questioned, just a simple question, and said he will take it off and we can find another shop to go to from now on, Or we pay for it and can come back another time, like an ultimatum, Not how you treat customers.everything was civil no raised voices or anything.

Just very strange, dont know if thats business practice there or not but that is not right at all.and ill glady take my business elsewhere

Good people are there, real accommodating easy to work with. If they don't have what you need they will order it and have you seen with in the next day or so.

Great Service here. HONEST! You can use their service with confidence.

Great service. Friendly staff. Definitely will bring my cars fir future work