BGS Jewelers/Bob's Gem Shop, Escondido CA

Great shop that offers excellent customer service. My go to jewelry store for what is needed or just to look. Always a pleasure doing business with them

I went to B&G Jewlers today to have the prongs on my wedding rings adjusted! They were so helpful, friendly, and fast. They adjusted my rings and cleaned them all too! I love knowing that they are honest w/me and go above and beyond to make sure that I was satisfied! I would recommend B&G to anyone who in is need of jerlwerly repair or wants to buy something and have an honest opinion or information when making a decision.

I wanted to sell jewelry by advertising on OfferUp, Craigslist, and Facebook. I first went to this shop for their assessment of the items, and to see what they would pay.

A lady came to the counter and looked at each item. She even did a few tests, and was informative about what was costume jewelry and what was valuable.

For a 14 karat gold rope chain, she stated what the shop could pay and suggested a higher price that I should ask, in my online ads. Initially, I tried a higher asking price online, but her dollar amount turned out to be about the average of the initial offers I received and was exactly what I received from the guy who finally showed up and bought the chain.

Very nice people working here. I went in today to have a couple rings that are family heirlooms modified and cleaned, and the prices were very reasonable. So glad to have a shop like this in the neighborhood.

This place is awesome! I had a 10k hollow gold braclet I needed resizing. Macy's, where I got it, said it would need saudering and would take up to 3 weeks. BGS saved me by letting me know what I really had, and fixed it super fast, the same day with immaculate help and knowledge! If you're looking for jewelry/repairs, look no further, these wonderful people got you covered! I will only be going to then from now on! Thanks BGS!

I was curious about the value of one of my rings. I called around, and other shops were quoting me $80-$120 for an appraisal. When I called this shop, Wayne offered to take a look that same afternoon for free! He did an informal, yet pretty thorough inspection on the spot, and he even cleaned it up a bit! He gave me a very detailed explanation of what he believed it to be worth and why. I walked out with a bunch of valuable knowledge and without paying a single penny. I was so grateful for Wayne's time and genuine interest in educating me on my ring's features and value!

Never went here, and what I’ve seen of their nasty attitudes toward paying customers will definitely ensure that I never do. Not a fake review either, you don’t have to enter a junkyard to see it’s unkept

Great people who are willing to work with you and give you quality service, which can be very hard to come by in this industry!