BidRL, Redding
| Address | 8905 Airport Rd, Redding, CA | ||||||
| Phone | (530) 262-0024 | ||||||
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| Website | www.bidrl.com | ||||||
| Categories | Auction House | ||||||
| Rating | 3.1 7 reviews | ||||||
Nearest branches BidRL.com Santa Rosa South — 1264 Lotus Ct, Santa Rosa, CA BidRL — 3200 Naglee Rd, Tracy, CA RL Liquidators — 615 Kansas Ave, Modesto, CA, United States BidRL — 1125 W 14th St, Merced, CA |
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Similar companies nearby Prime Auctions — 320 Commerce Cir, Sacramento, CA AAA Public Auction — 5730 El Cajon Blvd, San Diego, CA Prime Public Auction — 6836 Valjean Ave, Van Nuys, CA Copart - Vallejo — 282 5th St Bldg 1, Vallejo, CA, United States |
BidRL, Redding reviews
7I got some great deals at this website. The staff was friendly and helpful. The pickup was fast and easy. You should take a look.
Poor customer service and unreceptive to customer concerns and feedback. While correcting a mistake by the staff I inquired about my item. The staff gave me the wrong item. While returning, to correct their error, I asked if it was used as the item description did not indicate that. When looking at the item after pickup I advised the owner that the microwave was dirty inside and wanted it noted. The response was met with defensiveness poor customer service and definitely no corrective resolution. I was met with “we’ve been in business for thirteen years “? They don’t have time to clean and a very unprofessional end of the discussion. Basically advising me a paying customer that maybe bidding is not for me. Very dismissive in nature. I’m sorry when did years of service override professional and courtesy customer service. The value businesses place on customers speaks volumes. The business culture is demonstrative in the way they treat their customers. Also, a business inability to take constructive criticism is definitely a problem. Antiquated business culture destroys business for valuable customers.
Ok deals but don’t like the added fees, slow pick up and dirty clutter. I have been there a few times and followed their odd pickup directions. Phone or email still having to wait 20-30 minutes. It’s a fun way to shop but not worth the guess work on poor product information, fees and wait time. The big dog is a sweet heart and made the wait tolerable. He was friendlier than the staff who couldn’t acknowledge me waiting.
Love this place good deals and absolutely fantastic employees friendly knowledgeable and polite. I love their mascot a big tall white dog that is super cute. The dog is super polite and never barks.
Drove all the way up from chico and they didn't have the item I bought. Staff was friendly.
Friendly staff, not what we expected. Everything in boxes but staff is willing to take time and get things out you want to look at. We won a bid. Service was great.