Big 5 Sporting Goods, Bakersfield CA

I was really disappointed with their service I stood in the shoe department for about 15 minutes before I was asked if I needed help. So I ended up leaving on going to Skechers outlet sorry Big 5

Customer service was good. I went to get a river tube and ended up getting it on sale plus an extra $5.00 off. Super stoked about my purchase.

Everything was great went in got me some shoes they had what I needed went and checked out the cash register everything was great very professional, courteous

Store very clean and organized, very easy to locate sportswear & athletic merchandise items. I purchased baseball cap without any labels.
Fair price & Friendly customer service.

Not many options for air gun supplies in the area, still, in my opinion the best place for good deals on any kind of shoe.

Reasonable prices on shoes. Sometimes the ones I use are not instock.but overall I am satisfied with this business.

Was good visit second time here, I was able to find what I needed for hiking, friendly people,
face mask is not required, car parking available but for a certain limit depend on how much the place is crowded, 100 % I recommend the place I found my needs here.

Great service and kind faces, great product, I bought a pair of harsh skating shoes over a year ago only thing that wore out was the insole, being a steardy shoe, I bought me a new pair.

Great prices on the shoes and the guys working in the back shoe department were great helping us find what we are looking for.

General staff isn't very people oriented. Young man whom is an assistant manager knows how to take of and treat customers with a great knowledge of the products available and in stock.

Very disappointed in the service that I did not receive. I was in line and the cashier just walked away on the phone. She didn't acknowledge me nor say I'm closed, she just walked away. I left!

The stuff is kinda expensive but if your looking for a bb gun or to buy one this is the place to go

She needed a quick find for a last minute hike trip. At 1st they couldn't find her size. They went above and beyond to locate the last pair. Very affordable

Been coming here for years very affordable went to get some soccer shoes and found exactly what I was looking for

On a recent visit sticker on box said $14.99 and it was regular sticker not sale sticker. And it was not on sale. When rang up it rang up for $19.99. I let the cashier know and she immediately fixed it. Another visit to a different location about 4 months ago the same thing happened but this time rang up $15 over what it should have been! Please be aware that this is happening at some big 5 locations and always check your receipt. I understand that this sort of thing does happen from time to time but twice with the same company at 2 different locations in 4 months and at $20 overcharge? Hummm.what do you think?

Been there twice looking for soccer shoes and had rude employees both time. We left with no merchandise

Service is terrible. The Big5 on Ming has a problem with their workers. As i walked in after calling to see if they had a $110.00 item, i was told to go to a specific counter and wait. I waited and waited as this woman stood around staring around doing absolutly nothing but make a fool of herself. I don't know if this woman was on medications or drugs but she did not feel like helping me as well as another man waiting for service at the same counter. The woman finally said "il be with you in a minute" then she proceeded to the back of the store. After waiting forever she finally came back annoid that i was still there waiting for service and rushed me through handing me what i had ordered over the phone. I tried to ask her a couple questions about some items that were for sale in the display case but she was annoyed and did not want to answer any questions. She acted like a big shot as if she owened the store and was extremly buzy when i was the only guy left. What a loser. I realized that she had no idea what she was doing. I geuss nobody really cares as Big 5 is such a large chain they have nothing to lose as they are so rich, Not A Good Experience.i will avoid ever going back. A while back i had a negative experience with a male manager that was so rude and unprofessional. For some reason these workers are not meant to work helping the public.

Maybe a little understaffed. But we got the help we needed in the shoe department. Would go back there.